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The Tech Den Reviews

4.9 Rating 2,850 Reviews
97 %
of reviewers recommend The Tech Den
4.9
Based on 2,850 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Tech Den Reviews
Anonymous
Anonymous  // 01/01/2019
Good service and great range
Helpful Report
Posted 10 months ago
Service is good and people are friendly and know what they are talking about.
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Posted 1 year ago
Great place to shop. Been going there for years. Pricing is spot on and good products. O nly reason I didn't give 5 stars is on the weekends there is not enough staff. Numerous times I wanted to buy more fish but most of the time I leave because after over half hour or more I'm still waiting to be served
Helpful Report
Posted 1 year ago
Would be great if Tech Den would give customers the option to leave parcels, rather than send them to the post office for collection if the customer is not home to sign for the delivery. Purchased items I needed quickly, AUS post attempted to deliver it on Friday, however no one was home. It has been taken to the post office, tried to collect it Saturday but still out with the driver. Very inconvenient, it was a $30 item that could have easily been left in my letter box. Post office closes before I finish work, so now I have to wait until next Saturday to pick the item up.
Helpful Report
Posted 1 year ago
Hi, When placing your order please mention in the notes that you are authorising to leave the parcel. You can simply put in notes "ATL" this will resolve the issue for you.
Posted 1 year ago
Great place for all aquarium needs. Their staff are always very accommodating and helpful
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Posted 1 year ago
Very good service
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Posted 1 year ago
Heaps of layout nice job
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Posted 1 year ago
Made the order easily online ,quick and simple website,items delivered in 7 days , products they sell are reasonably priced , definitely shop here again 👍😊
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Posted 1 year ago
Easy to find what I wanted and the checkout experience was great. Item arrived promptly and exactly as pictured/described
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Posted 1 year ago
Good service and excellent prices
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Posted 1 year ago
Good service and price
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Posted 1 year ago
Spoke to Dean and he was very helpful, even when I ordered the wrong size item. Dean quickly re-ordered the correct item and helped with a refund.
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Posted 1 year ago
Good products, quick delivery and service. Thankyou.
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Posted 1 year ago
There was quick and prompt. Shame they don't do live fish purchases online.
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Posted 1 year ago
Haven't used the products I purchased yet as getting stuff for my son's Christmas present but wrapped well for delivery and the added 'freebies' were a great surprise Will definitely buy from again
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Posted 1 year ago
I can get great online services with prompt delivery and the new store is much better, the staff are always happy to see you. So I will continue to shop at The Tech Den
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Posted 1 year ago
Good service and delivery
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Posted 1 year ago
Good service knowledgeable staff good products and good prices 👍
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Posted 1 year ago
Great service although one of my 12 small fish purchased died again within 24 hours. Last time I purchased 6 neon tetras and one was dead when I arrived home which is a 10 minute drive from the store.
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Posted 1 year ago
Fast delivery, everything in the order was fantastic except for the tissue cultures.
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Posted 1 year ago
The Tech Den is rated 4.9 based on 2,850 reviews