Protective Enclosures Company & The TV Shield Reviews Reviews

Name: Protective Enclosures Company & The TV Shield Reviews
Address: 277 Douglas Ave, Suite 1012, Altamonte Springs, Florida
Rating: 4.61

4.6 Rating 121 Reviews

90 %

of reviewers recommend Protective Enclosures Company & The TV Shield Reviews

4.6

Based on 121 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Protective Enclosures Company & The TV Shield Reviews:

Discover Protective Enclosures Company reviews and The TV Shield reviews here on Reviews.io. Protective Enclosures Company (PEC) is an A+ BBB-rated privately held, US-based manufacturer of affordable, lightweight, weatherproof and secure protective enclosures for TVs and digital displays/signage. Manufacturer of the patented The TV Shield ®, The Display Shield ®, The TV Shield PRO ®, The TV Shield PRO Portrait ® and The TV Shield PRO Lite ® branded TV and display enclosures, PEC’s products are popular with residential, professional, and commercial customers.

Visit Website

Phone:

4076364482

Email:

marketing@protectiveenclosures.com

Location:

277 Douglas Ave, Suite 1012, Altamonte Springs
Florida
32714

Write Your review

Tell us how Protective Enclosures Company & The TV Shield Reviews made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Protective Enclosures Company & The TV Shield Reviews 5 star review on 21st June 2024

Don I

Protective Enclosures Company & The TV Shield Reviews 5 star review on 28th November 2023

STEPHEN M

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly difficult to put together. The concept is fine, but when the screws that are supposed to come out the holes in the back of the shield do not line up, it is very difficult to get it to work out. Got lucky with a small screwdriver being able to bend the one screw to get it through. But then the screws were barely long enough to get the actual TV mount attached. I was also wanting to add a holder for a soundbar, but gave up on that possibility since I had a hard enough time getting the TV Mount on. Also, the front glass does not line up with the screws for it. I had a hard time opening it at first and just thought it was me, but after getting the TV installed inside, and trying to close the cover, none of the screws lined up. I had to unscrew some from the back and then hold the front glass in place while screwing it back in to ensure that it went in along the hole. I still have not completed this for all of them, just enough to get it locked down, as I do not have this outside, I am using it inside to prevent my special needs son from breaking the tv.”

Helpful Report

Posted 1 year ago

“Definitely protects the tv Hard to see clearly, usually have to open it to see Hard to hear , need external speaker Weird spots appear and can’t clean them off”

Helpful Report

Posted 2 years ago

“Shipping was very quick. Before ordering I spoke to their service rep who advised I needed an anti glare screen. I ordered regular since foolishly on their part the anti glare isn't included in combo kit. For 80% of our viewing over 3 weeks of using its fine, when there is glare we open the screen. I am disappointed that neither of the keyed locks latch since they don't align with the grooves. Also the threaded studs don't align easily. Everything aligned okay as delivered, but when you hang the box it creates enough flex to misalign everything including the prop rods to open the screen. Overall it needs to be a little more robust.”

Helpful Report

Posted 2 years ago

Thank you so much for purchasing one of our products. We apologize that we don’t have the kits with the anti-glare front panel. We already have so many options for people to look at, that doing another eight items makes it that much more difficult to pick. However, we also understand your comment and will consider creating additional kits. We would really like to speak with you regarding the locks. If they are not working properly, we will be more than happy to troubleshoot and ultimately make it right however we can. It may just be that you need to apply some additional pressure with your thumb while locking for the first few months until the seal compresses and settles. Or it could be a defect, in which case we want to work with you to make it right. Regarding the stud alignment with the polycarbonate, this is a somewhat typical thing with our enclosures and especially in our larger units, but we have good news which is it will become easier. We do use a material for the back housing called High Molecular Weight Polyethylene (HMWPE). The inherent trait with HMWPE is that it is a much more pliable material than say an ABS. We use HMWPE because it can last 30 years in a direct sun harsh UV environment and will not fade or crack like most other plastic materials. It is a more expensive product but is the right product for long term outdoor use. The downfall is that when the unit is open it can do exactly what you said which is allow the front polycarbonate to fall a tad, so then the studs and holes need to be aligned. This does mostly subside after a few months of the unit being in place and hung on the mount. HMWPE has some properties that give it memory. So, after a while when it is hung on your mount and goes through some hot days and cooler night weather cycles, it will become much easier to open and close the front panel and will align much better. Please contact us as we want to make sure you can lock the unit. We hope this information is helpful and we are very sorry you are not completely satisfied with your purchase at this point. We would like to do whatever it takes to make sure that you are though.

Posted 2 years ago

“Would have given 5 stars but you have to plug in all your ports prior to installing the shield doesn’t open and close so easily keep in my the sound is much lower in the case”

Helpful Report

Posted 2 years ago

“Quality and price were very good. But, the product did not fit our need. The glare shield was too dark and reduced the quality of the tv picture significantly. It does have the option of raising the shield, but the arms to support it were too flimsy. We ended up taking it down and used a weather proof canvas cover instead.”

Helpful Report

Posted 2 years ago

“Quality of material is overpriced. Does the job by not a value.”

Helpful Report

Posted 3 years ago

Protective Enclosures Company & The TV Shield Reviews is rated 4.6 based on 121 reviews