The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

Name: The Watch Lab Holdings Ltd T/A The Watch Lab
Address: The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood, Preston
Rating: 4.36

4.4 Rating 994 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

Questions

Metrics

4.4

Based on 994 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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The Watch Lab Holdings Ltd T/A The Watch Lab 1 star review on 14th September 2024

Theresa Everard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took my new Citizen Eco Drive to the Watch Lab in Silverburn, Glasgow to have links removed. Left it with them to go have some food. Returned about an hour later and it was ready. Perfect fit, great service and friendly guys. I would definitely recommend them.”

Helpful Report

(Calvin Blackburn) - Posted 8 years ago

“I found the repair to my watch very good and very well priced. Other than this email being addressed to Mr Jones ???? I was impressed with the overall service provided Thank you Mrs Rebecca Jones”

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(Colin Stuart) - Posted 8 years ago

“New battery and clean to my Tissot Touch, sent away (due to watch pressurisation) and back 6 weeks, helpful and courteous staff Leeds.”

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(Kyle Askew) - Posted 8 years ago

“Quick, friendly and efficient service (I was buying a watch strap). I recently had a new battery installed in my Tissot watch by Mappin and Webb, who charged me £75. Without telling The Watch Lab about this I asked them for a quote for exactly the same work and they quoted me £39. I know where I'll go next time I need a battery.”

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(Kyle Askew) - Posted 8 years ago

“This is the second time I have used the Watch Lab to repair my beloved watch and as always the service is friendly, efficient and knowledgeable. I would not hesitate to use this company again or recommend them to anyone who has a valued watch. Thanks once again A.Williams”

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(Jim Howard) - Posted 8 years ago

“really pleased with the service i received from the watch lab. I would definitely use again for any watch repairs. very nice staff”

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(Calvin Blackburn) - Posted 8 years ago

“Fast and friendly service provided.”

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(Calvin Blackburn) - Posted 8 years ago

“We were told a time our watch would be ready and it was. great service. Mr Stven Rothwell was your member of staff that served us he was very knowledgeable and helpful.”

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(Steven Rothwell) - Posted 8 years ago

“Friendly and, most importantly, efficient. Watch battery and cleaning delivered on time. Used the service several times before, always completely satisfied”

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(Steven Rothwell) - Posted 8 years ago

“I took a pair of Movado watches (rare in the UK, so many high street jewellers will not touch them) for replacement batteries. They were also given ultrasonic cleans to clean the bracelets and backs of the usual muck that gets caught up in those areas. They came up beautifully clean and are again keeping excellent time with the new batteries. All completed in an hour or so and well worth the wait and cost. Excellent service by Aaron Palmer at the Reading branch.”

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(Aarron Palmer) - Posted 8 years ago

“Very quick service.”

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(Colin Stuart) - Posted 8 years ago

“Polite friendly staff - visited to have a watch battery replaced - was advised of cleaning service, was pleased I had this done as my watch looks like new.”

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(Jessica Slinger) - Posted 8 years ago

“I needed a link put into the bracelet of my Citizen eco-drive ladies watch and used The Watch Company based in Silverburn Shopping Centre, Glasgow. It was handy to be able to shop while they had my watch for repair and pick it up later.”

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(Nathanial Nickel) - Posted 8 years ago

“Had an omega seamaster battery replaced and watch cleaned at the manchester arndale branch, the chaps where very informative and had very good knowledge of the watch and what was and wasnt required. All round good standard of service.”

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(Colin Stuart) - Posted 8 years ago

“Fast efficient service. Raymond Weil watch had new battery and was cleaned & resealed. Not cheap but worth the money”

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(Steven Rothwell) - Posted 8 years ago

“Replaced the leather strap on my Rotary while I was chatting to the member of staff who dealt with my request. Was initially quoted 20 minutes but was waiting no longer than 5 minutes! Great service”

Helpful Report

(Steven Rothwell) - Posted 8 years ago

“I go to the Manchester watch lab in the Arndale centre. I recently took my seiko watch there to get a new battery. I had my last battery replaced there, it lasted 2 yrs. I was attended by Colin Stuart a pleasant and courteous young man. My battery was fitted and is working perfectly .( hoping this will last another 2 yrs. The price I paid is a third of what I was charged by the jewellers that I bought the watch from! . Would recommend the watch lab.”

Helpful Report

(Colin Stuart) - Posted 8 years ago

“I recently had a new ceramic bracelet fitted to my Emporio Armani watch at the Leeds Trinity store. Excellent professional, friendly and courteous service. Recommended.”

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(Olly Pearson) - Posted 8 years ago

“Professional and capable and polite staff who were well able to assess the metal strap repair (Seiko steel 3 dial blue face watch) required and suggested a "valet". I also bought a Super Dry plastic watch for my daughter at same time which was discounted. When returned to collect both assistant had forgotten to note that I still needed to pay for Super Dry as well as the strap repair. Different assistant did not realise until colleague alerted him. I could have left with free Super Dry......but of course I already had my card out ready to pay. Systems issue? Overall good professional efficient non complicated service by very personable young dudes. But nearly a cock up with paying. Also much less intimidating than going into formal high street jeweller!”

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(Steven Rothwell) - Posted 8 years ago

“The guys that served me were lovely! I emailed them initially to get a quote (which they were quick to respond to) and couldn't do enough when I went in. My partners Armani watch was in a state with the hands all broken and the back off, but the Silverburn store did what I thought couldn't be done and repaired it in about an hour! They phoned me to let me know it was ready as I asked and it was value for money I feel. Very happy customer :)”

Helpful Report

(Sean Clark) - Posted 8 years ago

The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews