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The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

4.4 Rating 994 Reviews
85 %
of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab
4.4
Based on 994 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Read The Watch Lab Holdings Ltd T/A The Watch Lab Reviews
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Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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Very good service & good advice. Thank you.
Helpful Report
(Calvin Blackburn) - Posted 8 years ago
Quick, good value service. Staff extremely polite and helpful.
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(Colin Stuart) - Posted 8 years ago
I have used the Watch Lab on a couple of occasions now and have found the service & staff at the Manchester Arndale Branch to be excellent, each time. The costs are reasonable & the service is swift, efficient & polite.
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(Steven Rothwell) - Posted 8 years ago
staff were friendly, knowledgeable and courteous. the repair was done quickly and to a good standard. would definitely not hesitate to recommend. very good value
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(Greer Hart) - Posted 8 years ago
Have used the Watch Lab a few times & have been ok until today! Went to get 3 replacement batteries & was quoted £24.95 each so decided only to get one done & left one of my storm watches for a replacement battery costing£24.95 & was told it would take 1.5hrs....wouldn't mind but they replaced the battery already less than 15 months before. Went back after 1.5hrs & was told to come back in another 10 mins, in the meantime I went to the 'Watch Ship' & they replaced batteries in my other 2 watched for £7 each & took less than 15mins for which they apologised for taking so long! Also they used the same brand of battery & give the same guarantee!! Slightly annoyed now returned to the 'Watch lab' to collect my storm watch to be told it's not ready as they can't get the back on despite using traditional methods as well!! So 2hrs later no watch & I had to leave it with them as it caused me to be 10mins late back to my car, luckily I didn't receive a parking ticket!! I'm absolutely fuming, will most certainly never use the 'watch lab' again & will definitely not recommend them to anyone!
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Posted 8 years ago
Quick, easy, fuss free, good service
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(Greer Hart) - Posted 8 years ago
I thought the staff were very professional and dealt with my service in a very timely manner.
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(Jessica Slinger) - Posted 8 years ago
Exalliant device would defiantly use again. Tag watch new battery and a full clean
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(Jessica Slinger) - Posted 8 years ago
Courteous, quick service.
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(Calvin Blackburn) - Posted 8 years ago
Really good service and happy with the product.
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(Callum Piper) - Posted 8 years ago
Watch: Tissot Repair: New Battery Was told when I brought in the watch that it needed to be sent away for a new battery and would take 4 weeks. It ended up being 7 weeks
Helpful Report
(Colin Stuart) - Posted 8 years ago
Jessica Stinger was very professional and helpful. I was looking for a watch strap and buckle that did not give me a skin rash and was given an excellent selection that gave me good options to choose from. Very pleased with the efficient service.
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(Jessica Slinger) - Posted 8 years ago
Everytime I have been to a watch lab the staff have been fantastic. And they have managed to fix all the watches I've taken there :D
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(Colin Stuart) - Posted 8 years ago
Great quick service , none of this wait 4 weeks that other company's offer. Reasonable pricing but Great great service couldn't be happier
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(Aarron Palmer) - Posted 8 years ago
Same day repair to my watch strap was completed satisfactorily in the time they said it would
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(Michael Cooper) - Posted 8 years ago
Took my Cartier in to be serviced, was very pleased with the service and polish the watch feels like new, considering I've had it since 2002 I would trust the Watch lab to do future services.
Helpful Report
(Brijesh Tailor) - Posted 8 years ago
The service was well informed ,careful and friendly .i felt that my expensive watch was in good hands
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(Jessica Slinger) - Posted 8 years ago
Guys were very helpful, took the watch, put a new battery in and gave it back. Quick and easy with no hassle what so ever.
Helpful Report
(Philip Bonney) - Posted 8 years ago
Watch sent for service and new battery of tissot watch. Cost £125. Six weeks later got back but running 5 min slow each day. Returned to watch lab under guarantee but now total of nine weeks and been told could be a further 3 to 5 weeks before fixed. Guys in shop very pleasant so I 'm sorry I can't currently give positive feedback
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(Lewis Clark) - Posted 8 years ago
My watch, a15 year old Saint Honoré needed the clasp adjusting. The repair was carried out within the hour as stated. And the price was reasonable. My watch repairer of choice and highly recommended.
Helpful Report
(Colin Stuart) - Posted 8 years ago
The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews