The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

Name: The Watch Lab Holdings Ltd T/A The Watch Lab
Address: The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood, Preston
Rating: 4.36

4.4 Rating 994 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

Questions

Metrics

4.4

Based on 994 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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The Watch Lab Holdings Ltd T/A The Watch Lab 1 star review on 14th September 2024

Theresa Everard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was 2 Citizen watches, a battery for one and a new strap for the other, done at Glasgow shopping centre. The chap who did the work was very well mannered and gave a quick estimate of what had to be done and carried out the work quickly and efficiently. I was very pleased with the result...thankyou..I would come back.”

Helpful Report

(Kris Boyle) - Posted 8 years ago

“Battery replaced and watch cleaned as expected, however receipt says not waterproof despite attendant telling me it passed the waterproof test. OMEGA SEAMASTER Glasgow, silverburn branch”

Helpful Report

(Nathanial Nickel) - Posted 8 years ago

“My michael kors watch needed a new battery and when I asked about it at a near by jewellers I was told it would take up to 3weeks as they have to send my watch to the michael kors manufacturers but not with the watch lab they fixed the battery for the same price and it only takes them up to an hour to do it so I was pleased to have my watch back the same day as I was shopping so didn't have to wait about for it good service would recommend these guys.”

Helpful Report

(Kris Boyle) - Posted 8 years ago

“Very good service at west quay Southampton. Fixed and cleaned my watch very professionally and very kind staff”

Helpful Report

(Mark Wiseman) - Posted 8 years ago

“I found the staff courteous and efficient. Would recommend and visit again.”

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(Greer Hart) - Posted 8 years ago

“My watch, which had previously had a new battery fitted (not by yourselves) had not been assembled correctly. It worked ok but by the time it needed a new battery the damage had been done and a more detailed repair was needed. Whilst it cost me more money to repair I wouldn't hesitate to return to youselves.”

Helpful Report

(Nathan Davies) - Posted 8 years ago

“Had both a WEHDE wrist watch with broken strap and a pocket watch with new battery required. Great service polite informative staff who done a great job”

Helpful Report

(Jake Perry-Olafson) - Posted 8 years ago

“They were very helpful fitted a battery came back to collect in 15 min and reasonable prices at silver burn Glasgow”

Helpful Report

(Greer Hart) - Posted 8 years ago

“Third time using the Watch Lab in Buchanan Galleries, Glasgow. It has become an annual event and I am always very pleased with the end-result, the super quick service and the friendly staff.”

Helpful Report

(Colin Stuart) - Posted 8 years ago

“We found the watch lab in Westquay in Southampton extremely helpful. Mark Wiseman was so reassuring both times we have had used the lab. The first watch was a ladies 'Pierre Cardin' watch and very pleased with the service we were given. Consequently we returned with my husbands 'Tag Heuer' watch. Again very pleased with the battery replacement and cleaning of the bracelet. On both occasions we were very impressed by Mark's knowledge, service and attention. He certainly is a true credit to your firm. Thank you.”

Helpful Report

(Mark Wiseman) - Posted 8 years ago

“A '60s Longines watch repair, requiring custom parts. Knowledgeable staff, an accurate cost and time estimate with updates along the way.”

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(Dave Fisher) - Posted 8 years ago

“Had the battery changed on my omega constellation. Was done and cleaned in just over an hour. Far more convenient than the 4-6 weeks to send it away.”

Helpful Report

(Mark Wiseman) - Posted 8 years ago

“Excellent service, Colin was extremely helpful with information on servicing and battery life. All in all its the service was quick, price was good and I would recommend the Watch lab to any of my friends, family and outwith. Karl”

Helpful Report

(Colin Stuart) - Posted 8 years ago

“I bought a Casio G-Shock some time ago, now out of guarantee. The analogue and digital functions were out of sync and try as I might, could not get it sorted. New watch I think? Happened by chance to pass Watch Lab and thought just ask. Within an hour everything was sorted and the watch is working perfectly. The technician was polite and very helpful. I would recommend Watch Lab to anyone for service and value for money.”

Helpful Report

(Michael Cooper) - Posted 9 years ago

“Pulsar write watch. The battery needed replacing, The booth, in Crawley, had only been opened for a few days. He knew what he was doing. Took 1 hour. No problem,”

Helpful Report

(Jake Perry-Olafson) - Posted 9 years ago

“Excellent service and prompt. A shame about the music we have to suffer in the mall, although not your responsibility.”

Helpful Report

(Philip Bonney) - Posted 9 years ago

“Expensive repair to Casio watch. Had work done due to sentimental attachment of time piece otherwise would have been cheaper to buy another watch by same company. Watch returned 6 weeks later with scratches to face. Would not use this service again.”

Helpful Report

(Louise Ball) - Posted 9 years ago

“Great service watch in lovely condition cleaned and scratches removed great job”

Helpful Report

(Colin Stuart) - Posted 9 years ago

“We took three watches a Seiko, Kenneth Cole and a Rotary into to have batteries fitted, a new screen and new strap. The service was excellent and in our haste to leave left our receipt. When I returned the young woman remembered me and presented me with our watches. When my partner tried on the new strap it was too tight, I took it back in and it was replaced with one that fitted. Also - If Louise Ball was the young woman that manages the Watch Lab in Leeds, she is fab! Really helpful, knowledgeable and professional. Funny and personable too...she's great.”

Helpful Report

(Louise Ball) - Posted 9 years ago

“I needed links taken out of my watch. The watch lab completed the task in quick time and to perfection”

Helpful Report

(Philip Bonney) - Posted 9 years ago

The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews