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The Whisky World Reviews

4.9 Rating 7,764 Reviews
98 %
of reviewers recommend The Whisky World
4.9
Based on 7,764 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Anonymous
Anonymous  // 01/01/2019
arrived quickly and well packaged
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Posted 3 years ago
Excellent customer service and super fast delivery Thank You
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Posted 3 years ago
Purchase ordered Saturday morning and delivered at 9am Monday, excellent service
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Posted 3 years ago
Very pleased with my purchase
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Posted 3 years ago
Excellent, hubby loves this 1, easy ordering & fast delivery
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Posted 3 years ago
Simple to order. Super fast delivery. Quality product at a competitive price.
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Posted 3 years ago
The parcel arrived when promised and was beautifully wrapped.
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Posted 3 years ago
Excellent service
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Posted 3 years ago
Very good service
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Posted 3 years ago
Great product at a competitive price - quickly and reliability delivered. Many thanks.
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Posted 3 years ago
Excellent service very quick delivery, would defiantly reccomend
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Posted 3 years ago
Always competitive, well packed and prompt delivery. Also amazing variety
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Posted 3 years ago
Easy to order and safe delivery of my sons whisky.
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Posted 3 years ago
I don't order often but I did once or twice per year in recent years. I've always been happy with the service but not this year. The courier delivered the parcell at 7:30 in the morning when everyone in the house was still asleep. I jumped out of bed when I was woken up to open the entrance remotely but the courier left a few seconds before I got to the intercom. I then received an email that I need to collect the parcel from Sainsbury's. There was no option given to have the parcel re-delivered. Now, I had to go out of my way to drive to Sainsbury's. When I arrived at Sainsbury's, it took them about half an hour to find my parcel. Whisky World said that this method saved their carbon footprint. They did not think that they added my carbon footprint, wasted my valuable time and forced me to incur extra fuel cost. I paid for a delivery charge, yet, I wasted time, effort and money. Whisky World added stress to my life this year.
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Posted 3 years ago
Service was very good would recommend
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Posted 3 years ago
Both Sam, who is an outstanding customer service representative with highly efficient management skills, and Ravi, who is simply the very best picker, packer, and shipping agent I’ve ever encountered in 25 years of whisky buying, should be included in any/all ratings if this superlative company.
The Whisky World 5 star review on 26th November 2021
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Posted 3 years ago
excellent service quick delivery order securely packaged
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Posted 3 years ago
Superbly sorted out my order when it was damaged in transit......thanks for you prompt actions and cooperation
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Posted 3 years ago
Everything was alright. Fast delivery and very good service. I recommend this seller.
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Posted 3 years ago
Package arrived on time-good communication from the company Competitively priced
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Posted 3 years ago
The Whisky World is rated 4.9 based on 7,764 reviews