The Whisky World Reviews

Name: The Whisky World
Rating: 4.89

4.9 Rating 7,764 Reviews

98 %

of reviewers recommend The Whisky World

Company Reviews

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Metrics

4.9

Based on 7,764 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and quick delivery thank you”

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Posted 3 years ago

“Great availability and delivery (although I did pay for the delivery).”

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Posted 3 years ago

“Highly recommend. Whisky competatively priced, well packaged and delivery prompt. Will buy from again.”

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Posted 3 years ago

“Great service and price”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“Very good service indeed.”

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Posted 3 years ago

“Excellent and very quick delivery”

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Posted 3 years ago

“Rang up to place an order. Prompt service. Prompt delivery”

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Posted 3 years ago

“Smart service from a good company. I'll be back again!”

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Posted 3 years ago

“As always fast efficient service”

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Posted 3 years ago

“Amazing shopping experience”

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Posted 3 years ago

“Excellent fast service.”

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Posted 3 years ago

“Nice service”

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Posted 3 years ago

“Excellent service, quick delivery”

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Posted 3 years ago

“Awesome service !! Will continue to use !”

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Posted 3 years ago

“Very well packed and received the item the next day. Can’t ask for more. Very pleased and would definitely recommend The Whisky World.”

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Posted 3 years ago

“Excellent service and prompt delivery cant say anything about the whisky not opened it”

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Posted 3 years ago

“Hi Sam, The product I ordred was fine. Dealing with you was a pleasure, as I had to phone for Customer Services help when having difficulties placing my order online! However, all of your much valued and appreciated help was let down by your Company's appointed courier delivery service provider... DHL! DHL's driver that day, did NOT follow my....very specific and clear delivery instructions by....leaving the boxed package ordered 'INSIDE' my BLUE WHEELIE BIN along with my discarded rubbish...and NOT as instructed, ie, 'BEHIND' THE GREEN WHEELIE BIN INFRONT OF MY GARAGE!!!!! The driver is surely colour blind and unable to read simple instructions? Should they be doing this job and why doesn't your company take DHL to task over such incidents. They ruin your company's good service and reputation. I am a great believer in the saying... "You only get one chance to make a good first impression". DHL most definitely spoiled this 'first time order experience'. Regards, Paul Giannadrea”

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Posted 3 years ago

Hi Paul, Thank you for your detailed feedback. I'm glad to hear that you are satisfied with the service you've received from us. However, I'm deeply sorry to hear that DHL has let you down with the delivery, I can understand how frustrating this must be. We have passed your feedback to our DHL account manager and asked her to look into this and take the right steps to make sure that what you have experienced doesn't happen again in the future. Apologies again and we really hope that you will give us another chance in the future. Sincerely, Sam TWW Support Team

Posted 3 years ago

“Excellent delivery. Very quick in packing , shipping, and delivery. Very enjoyable experience arrived before estimated day and they kept me very informed. Will be ordering again from this lovely company :)”

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Posted 3 years ago

“Great selection and bulletproof shipping”

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Posted 3 years ago

The Whisky World is rated 4.9 based on 7,764 reviews