Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,894 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 31st December 2024

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time in good pancaking, fish was really good quality and a delicious treat!”

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Posted 3 years ago

“Great service. Everything arrived on time and in top condition thanks to brilliant packaging including sustainable thermal insulation to make sure everything stayed at the correct temperature. Will use this service again.”

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Posted 3 years ago

“Ordered a load, Seabass, oyster, scallops all mega”

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Posted 3 years ago

“Excellent quality and all fresh”

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Posted 3 years ago

“Beautiful fresh fresh fish better than supermarket fish would not buy anywhere else.”

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Posted 3 years ago

“I order a seafood plater and it was fantastic, and the oysters were so good and fresh. Great company Thanks”

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Posted 3 years ago

“Not very impressed. Mussels picked 6 days ago, Sea bass from Turkey. Scallops nice and fresh.”

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Posted 3 years ago

Hi Sam, Thank you for your feedback. Although we are glad that you enjoyed the scallops, we are disappointed to hear that you didn't have the best experience with your order. We will be in touch shortly to discuss this further. Kind regards, Michelle

Posted 3 years ago

“Ordered a Fruits de Mer for a birthday. Arrived very promptly at 9am. Followed videos so cooking/assembling was straight forward. Quality and Quantity of seafood was very good. Cockles were supplied instead of mussels which made a very pleasant change. Half the cockles I cooked in white wine and put on the platter and half I cooked 'mariniere' for my wife. We could not finish everything so we had the crab for lunch the following day. Would highly recommend . The Dover Sole and Turbot look very tempting for another occasion.”

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Posted 3 years ago

“After much online research for seafood, decided on Wright Brothers. Good selection and fair level for free delivery (some required spending over £100!). Arrived early on the selected date and kept informed throughout”

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Posted 3 years ago

“I ordered the catch of the day box and I am delighted with contents! I was also appreciative of the careful packaging and minimal plastic used. Will definitely order again .... thank you.”

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Posted 3 years ago

“Quality seafood products. Enjoyed the shellfish, especially the lobster. Well worth the value”

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Posted 3 years ago

“Ordered this for a surprise lockdown birthday for my other half. While the package arrived the day before the birthday as planned, the dozen oysters were missing! Called up customer service and Marika was very nice and responsive. A replacement oyster order was placed for next day delivery. However, it did mean I had to shuffle the surprise birthday schedule around to wait for it to arrive, which added unnecessary stress and uncertainty. And then, when the dozen oysters finally arrived, there were only 11, not 12… Appreciate these are unusual times and mistakes happen. While the seafood was excellent, it's still not quite the 5-star experience I was hoping for.”

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Posted 3 years ago

Hi Derek, Thank you for your feedback. We are glad to hear that you spoke to Marika who was able to resolve the issue, however, we would like to sincerely apologise again for the inconvenience caused. As the oysters are supplied sealed in their packaging, due to health and safety regulations our team do not open the box but rest assure that your feedback has been passed on to our supplier to ensure that this doesn't happen again. We can assure you that this isn't a common occurrence. We strive to provide all our customers with the best experience possible and we will aim to provide this to you in the future. If you have any further enquiries, please do not hesitate to contact us at athome@thewrightbrothers.co.uk Kind regards, Michelle

Posted 3 years ago

“great quality of seafood & fish. what a treat !”

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Posted 3 years ago

“The best seafood in London delivered to your door! Delicious jersey oysters, scallops and lobster!”

Wright Brothers 5 star review on 8th February 2021

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Posted 3 years ago

“Ordered 2 seafood platters last week for my husbands 50th , everything was amazing.”

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Posted 3 years ago

“Always extremely fresh, and great delivery”

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Posted 3 years ago

“Great selection of good quality fish. Will order again and highly recommend.”

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Posted 3 years ago

“Easy to order, excellent product, reasonable price and problem free delivery.”

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Posted 3 years ago

“Ordered a catch of the day fish box and some oysters. Oysters were fantastic and fish box would have been good overall value for money, BUT it contained two whole lemon sole which had lots of blood/liquid in the vacuum packaging and that smelled so strongly of ammonia even after washing and cleaning that we had to throw them away on the same day they were delivered - definitely would not have lasted the use by date that was 5-days away! Other fish so far have been good and variety of species is great - mostly portions though so do t expect whole fish ( apart from the lemon sole)!”

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Posted 3 years ago

“Well what can I say, was a bit nervous of having sea food delivered but need not have worried , well packaged with lots of ice insulation.. I ordered a hamper for a lockdown birthday celebration that lasted all afternoon and into the evening because there was so much which was lovely !! Started of with the prawns they were divine! Then oysters they were lovely , there’s a nack to shucking them though got the hang of it eventually ... then lobster ,then scallops , then caviar , all in all it was worth the money , the experience with Wright brothers was very good , even me asking lots of questions was no problem to them either they answered all my queries !! Well done a massive thumbs up from us ... I would definitely recommend this if you want a lockdown treat! 👍”

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Posted 3 years ago

Wright Brothers is rated 4.7 based on 1,894 reviews