“Would give 0 stars if possible. Ordered a Christmas gift 12/12 to be delivered to recipient. Estimated delivery was 12/16. Gift has never been delivered. FEDex shows at TN since 12/20 with no updates. Customer service rep denied my request for refund. I cannot file a claim with FEDex b/c delivery is from Ireland. What horrible customer service!! Take my advice & shop elsewhere.”
“Had the stone fall out of a ring less than a year after purchase. Was denied a refund without explanation, had the customer service person disconnect mid conversation, no replies to email and then finally was told to buy a new one as they were on sale! Shoddy products, terrible service.”
“My partner bought a ogham picture for me for Christmas and we received the incorrect name. He contacted the Irish store and the person who made the picture who I must say tried her hardest to ensure we got the correct picture sent out to us through the Irish Store. Both myself and my partner contacted the Irish store again to find out where my picture was which wasn’t cheap at £47 and was told it had been sent out and we would receive a tracking number. The picture, a tracking number or the picture have not arrived. I have emailed the Irish on my partners behalf and been ignored!! I am very disappointed as the picture of my name in old Irish writing was a lovely thoughtful gift and so the one I have is totally useless. Thanks Irish store won’t use you again.”
“This is not an actual store located at the address given on the site. It is a distribution location with an office. They do not have customer service available at the contact number listed on their site to adequately answer product questions.”
