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The Koin Club Reviews

1.8 Rating 158 Reviews
18 %
of reviewers recommend The Koin Club
1.8
Based on 158 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

Write Your review

The Koin Club 1 star review on 28th November 2024
Kingsly John
The Koin Club 4 star review on 16th November 2024
Tewwy Grot
The Koin Club 5 star review on 21st October 2024
Anastacia Camila
The Koin Club 2 star review on 28th August 2024
Stephanie
The Koin Club 1 star review on 13th June 2024
Glynis Wright
The Koin Club 1 star review on 17th April 2023
Maureen Coverdale
The Koin Club 1 star review on 14th February 2023
Amr Helmy
10
Anonymous
Anonymous  // 01/01/2019
I made numerous attempts to get my money back, but in the end I lost $348,000 to a phoney website named I made numerous attempts to get my money back, but in the end I lost $348,000 to a phoney website named mycoinbanking[removed by editor]. I needed the money to celebrate the holidays, but it was Mrs Joan Hopkins, a Recovery specialist, who helped me get my money back from this fraudulent platform. If you require assistance retrieving your lost data, I heartily recommend to you make a report to the mail "joanhopkins104 at 9mail com" You can also reach out to whatsapp +84, 39, 74, 781 82
Helpful Report
Posted 6 months ago
They charged me more then 700$ in 15 minutes , without My approbation and after 3 months I received nothing , on top of that they don't answer me anymore . Worst experience in my life . In Canada that's call fraud .
Helpful Report
Posted 7 months ago
I keep getting payment failure on my almost finished 2 collections I put in a new card for payment and keep getting faIlure but there is $$$$$$ I'm the bank been to the bank and on there website and called tjete is money to pay fore my subscription wrote to them answer and I don't know if Zendesk there customer service line in Calif is still operating where I got rear help I don't know what to think now .I went back to activate emails to try and get a hold of zemdes no answer and no email saying we received your email yet just wrote the email May 4 ,2024 at about 9:20 pm ish see what happened a bit disappointed going so well also last order if I ever see my 2 subscriptions finish .........
Helpful Report
Posted 7 months ago
I am receiving coins that I have not ordered and do not want. Have tried phoning but lines never open, sent emails but get no reply. Can't remember my password but when I try to access the link to reset my password it does come through.
Helpful Report
Posted 7 months ago
I am getting coins I have not ordered, tried phoning, no answer. Sent email, no reply. Can't log in as I've forgotten my password but when I press "forgotten password " it tells me to check my emails for a link to reset my password ..no link comes through I appear to be stuck !
Helpful Report
Posted 7 months ago
This company has ads on facebook offering Gold bars at 50% off.Gives impression your investing in pure gold.No one sells Spot Gold at 50% off. What they are offering has to be metal plated bars that have NO resale value. We call this a SCAM
Helpful Report
Posted 8 months ago
Tricky company, deduct money from my account pretty much when they want. Finished a subscription for my Grandson and automatically set me up to another without my knowledge and then started deducting funds from my account quickly
Helpful Report
Posted 9 months ago
So they increased my subscription price without notice. They were very apologetic and said they had reverted all my remaining orders back to the original price. Then the next order they put the price back up again. I've been talking to them via email for over a week and they have admitted wrong doing but are yet to offer me any sort of resolution. All I've asked for is they stick to their initial word of fixing the pricing back and give me a refund of what I was overcharged but here we are, over a week later, still no closer to a resolution. Can not recommend them at all.
Helpful Report
Posted 9 months ago
Buyers beware !! This company are absolutely appalling. I wouldn't even give them one star. Customer service and ordering process can only be described has atrocious and not fit for purpose. I've reported them to Trading Standards and my credit card company, and in the process of taking legal action for taking unauthorised payments without my consent or knowledge for items I haven't ordered or the slightest interest in. All the other poor reviews are a true reflection on this totally dysfunctional outfit.
Helpful Report
Posted 10 months ago
I and my parents invested on Crypto.com, we never knew it was all scam, trying to get funds out of you and when we tried to withdraw our Crypto currency... it keeps logging me out of the app, the next thing was failed to log in... dont know how my account got disabled with $50,000 Crypto.. W.T.F is that? than God Evidentltd.com stood for me and and get me out of the mess i put myself and my parents
Helpful Report
Posted 10 months ago
Appalling company and service. Avoid doing business with them.
Helpful Report
Posted 11 months ago
I placed an order 10pm Sunday night and at 8am Monday morning my banks fraud dept called asking if I made the transaction. I had it canceled and my card stopped and replaced.
Helpful Report
Posted 11 months ago
I was also a victim to Koin Club scam, losing about 3.2 BTC. I tried to get them to refund my money, but they never responded. Then I realized I had been scammed and quickly filed a fraud report against them with a financial fraud investigation agency. They were the ones who helped get back my money without any upfront charges. If you would like to know more, contact me by email: rudolfmm (at) tutamail. com. I will be glad to share this information because I know the police and securities commissions would help nobody, act now and seek refund.
Helpful Report
Posted 1 year ago
No problems with delivery. I was disappointed I hadn't checked if the coins were legitimate and legal tender in UK. It took a lot of digging to find out how to cancel a subscription I apparently had joined. They hide their direct debit?? I don't remember setting one up!! It was nameless. My advice, avoid this company
Helpful Report
Posted 1 year ago
THIS WEB SITE IS A RIP OFF OF THE TRUE KOIN CLUB WEB SITE , HERE IN THE UK THE ROYAL MINT AND THE KOIN CLUB ARE THE TWO BEST WEB SITE TO PURCHASE YOUR COLLECTIVE COINS FROM. i HAVE BOUGHT MY PARTNER WHO IS AN AVID COLLECTOR COINS FROM BOTH AND WOULD NOT HESITATE TO BUY FROM THEM . PLEASE CHCK OUT KOIN CLUB UK YOU WILL SOON WISH YOU HAD BOUGHT FROM THEM THAN THE SCAM ONR YOU ALL HAVE BEEN USING
Helpful Report
Posted 1 year ago
Terrible company looking to rip you off
Helpful Report
Posted 1 year ago
Just like your parents told you if it looks to good to be true it isn't. There are multiple companies like this selling fake replica silver and gold and why would you ever order from a company with no phone number only email. If you want the real product you have to pay the real price that's what it all comes down to if you fell for it you fell for it thats on you can clearly tell this is a scam just by the stolen pictures look up real reputable companies that deliver what they say!
Helpful Report
Posted 1 year ago
would put a negative if I could. Ordered in April, tomorrow is July. Never receive the goods, and they keep asking me to send them back the goods than I never received in the first place to proceed to the refund. Thief, and scammer using the royal foamily as well, shameless to say the least
Helpful Report
Posted 1 year ago
What an absolute joke of a company What an absolute joke of a company! I placed an order of ‘in stock’ items on the 6th June, one birthday gift and one Father’s Day gift and two other items. After a week I received nothing so emailed them, got a reply days later saying an item was out of stock, even tho according to their website all the items were in stock. They advised on the 20th June they will be sending out my part order. Still received nothing, emailed again to receive a replying stating my items are out of stock and they will be send them when they are in stock again. Safe to say the birthday and Father’s Day are long gone and they still haven’t received their gifts! This is my first order with them and absolutely won’t be ordering again! This company is an absolute joke!
Helpful Report
Posted 1 year ago
It’s your own faults for trusting this. You will never be able to buy silver 56% off or whatever it is, wake up! Only buy from reputable dealers… guarantee if anyone even received their coins they are fake… 100% would bet the house on that.
Helpful Report
Posted 1 year ago
The Koin Club is rated 1.8 based on 158 reviews