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The Koin Club Reviews

1.8 Rating 158 Reviews
18 %
of reviewers recommend The Koin Club
1.8
Based on 158 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

Write Your review

The Koin Club 1 star review on 28th November 2024
Kingsly John
The Koin Club 4 star review on 16th November 2024
Tewwy Grot
The Koin Club 5 star review on 21st October 2024
Anastacia Camila
The Koin Club 2 star review on 28th August 2024
Stephanie
The Koin Club 1 star review on 13th June 2024
Glynis Wright
The Koin Club 1 star review on 17th April 2023
Maureen Coverdale
The Koin Club 1 star review on 14th February 2023
Amr Helmy
10
Anonymous
Anonymous  // 01/01/2019
Koin club still waiting for my money I’ve notified my bank you taking anymore of my money £29.99 this time when I HAVENT ordered anything from u or contacted you atall I never would never will not that stupid or desperate what a JOKE
Helpful Report
Posted 3 months ago
I’m not a client of the koin club can’t contact them by phone only company that doesn’t have phones STRANGE they taken £29.99 from me I’ve no account with them or order with them I noticed with my internet banking money taken they are known to take weeks or not reply at all
Helpful Report
Posted 3 months ago
I have ordered x3 sets of Beatrix potter coins and not received anything!!!
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Posted 3 months ago
I lost my investment capital and profits trading online to them, they kept on requesting for extra funds before a withdrawal request could be accepted and processed, in the end, I lost all my money. All efforts to reach out to their customer support desk had declined, I found it very hard to move on. God so kind I followed a broadcast that teaches on how scammed victims can recover their fund through the help of Mrs Robert Lee a recovery specialist, I contacted her email provided for consultation, I got feedback after some hours and I was asked to provide all legal details concerning my investment, I did exactly what they instructed me to do without delay, to my greatest surprise I was able to recover my money back including my profit which my capital generated. I said I will not hold this to myself but share it to the public so that all scammed victims can get their funds back. Contact her whatsapp +1 8. 5 6-5. 4. 9 - 74 69. email: (robertslee 6 1 8 @ gmail . com)
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Posted 3 months ago
Haven’t received my coin! I have contacted them twice via email which is the only option and they have never responded. Absolutely disgusting company that should be investigated.
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Posted 4 months ago
I completed the one set of coins I had ordered which should have been the end of the charges. Well, they signed me up for a new subscription WITHOUT MY PERMISSION! So now they've charged me for and shipped something I have no interest in. Absolutely criminal.
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Posted 4 months ago
I have been collecting a set of coins, but with two problems. Firstly they keep charging me for and sending me the last coin in the set, I have 4 copies of the same coin. Secondly, the only way to contact the company is via email, and they just ignore it. You don’t even get an acknowledgment. I am so disappointed, I like the coins and had intended to collect other sets, but won’t bother now. It just seems like a bit of a scam.
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Posted 4 months ago
Terrible company. I have been using there subscription services to collect 2 coin collections. I haven't recieved all the koins but they have now let the subscriptions run on to other I haven't ordered and do not want. They are product pushing. Horrendous customer services. I cant get hold of anyone to talk/chat/email with. I have tried every way of contact with no response. I returned 2 items and haven't recieved a refund or confirmation after 1 month. I wish inhad never started with koin club. They arnt in the UK, I think they are in Gibraltar. Date of experience: 17 July 2024
Helpful Report
Posted 4 months ago
I decided to invest in Bitcoin. I applied to a ad on Facebook and was approached by different companies offering their services, I chose fxstation and started with the minimum amount. It seemed to be growing steadily and one day I was contacted by A Richard Forbes who wanted to know if I would like to withdraw money from my account. e saidI couls withdraw 2000.00US but I would have to show that I was liquid. I only had 1500.00 in my bank and I sent them some which he said would go right back into my bank along with the 2000.00US This went on for three weeks. He had more excuses why I couldn"t get my money, Finally I received 6000.00+ into my account and they withdrew 600.00 which was all I had left from my original 1500.00 the rest had been withdrawn by them. I was told not to worry and they were just waiting for the money to go through. Well I didn't have to wait long the 6000.00 disappeared I never received a penny of my 1500.00 back and I was left with 10.91 in my bank. I had bills due today and no money to pay them with. I am 73 and live on a Government pension of 1340.00 a month it had taken me forever to save that much money only to be scammed. My advice is do not believe anything you read on company web sites. Do not let anyone into your banking information. If you were scammed change your bank card and log in and pin numbers, Do not deal with FXSTATION as they are not what they claim to be they are scammers. AVOID AVOID!!!!!! However, I've received a REFUND a few days ago after contacting (Evidentltd.com) for assistance.
Helpful Report
Posted 4 months ago
There is still a chance to get your money back. I was once a victim of this online scam. But i was able to recover my funds after i gave a report to Mrs. Olivia Lopez who is a financial consultant and she was really able to get my funds back from this platform. Thanks to Mrs. Olivia Lopez, I won't fail to share her details so someone may find it helpful. oliviatrader 44 @ gmail 'com WhatsApp +1 (423) 248-2140
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Posted 4 months ago
Never put your trust in these companies. I lost my hard-earned money; save yours. They are fraudsters who repeatedly threaten to defraud you of money by refusing to approve withdrawal requests, changing the site's domain name twice, and not answering phone calls. If you request a withdrawal under new circumstances that are obviously impractical. The only way I was able to get my money back was through T O N E L I M I T E D.co, whose team was able to get me both my returns and the main investment. I have been fighting with them for withdrawal for a month, but they have neglected to process any of my requests, finally rejecting them.
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Posted 5 months ago
Let me tell you, this whole mess was a real eye-opener. These crooks weren't just random scammers - they were part of a big, organized racket targeting folks like me. It hit me hard, emotionally. There were times I felt totally helpless, watching these brazen thieves work their tricks. But you know what? It taught me a big lesson. You've got to be on your toes and do your homework before getting involved with any platform or person online. These shameless con artists will try anything to get their hands on your cash. Sure, it shook me up and made me feel exposed. But in the end, I came out tougher. And thank goodness for " E V I D E N T L T D . C O M " - they really came through and helped sort this mess out. Now, I make it my mission to warn others about these scams.Let me tell you, this whole mess was a real eye-opener. These crooks weren't just random scammers - they were part of a big, organized racket targeting folks like me. It hit me hard, emotionally. There were times I felt totally helpless, watching these brazen thieves work their tricks. But you know what? It taught me a big lesson. You've got to be on your toes and do your homework before getting involved with any platform or person online. These shameless con artists will try anything to get their hands on your cash. Sure, it shook me up and made me feel exposed. But in the end, I came out tougher. And thank goodness for E V I D E N T L T D . C O M - they really came through and helped sort this mess out. Now, I make it my mission to warn others about these scams.
Helpful Report
Posted 5 months ago
I have been waiting over a month for a refund!! The Peter Rabbit coin was very disappointing as was the so called collectors book to store them in. Numerous emails sent with no replies. Please people, don't bother with this company!!
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Posted 5 months ago
Scam! Scam! SCAM!! Very hard company to deal with. customer service? what coustomer service Created a dirct debit without my consent When i complained i was told to wait until the item was delivered then ask for a refund, but guess what - it wont accept my address! I have cancelled my subscription on their webpage, but i guess we wait and see now if more money gets scammed form my account. I used PayPal to pay initially, but they were useless when i opened a dispute with them after money was taken without my authority.
Helpful Report
Posted 5 months ago
Hi everyone I was paid to The Koin Club once with my M&S credite card. Unfortunately I did not received My order since May. I tried to contact them but no customer service number also they did not respond my mail and messages. Last week they took money from my account again. Yesterday I called M&S card and I said to them I did not recognised The Koin Club payment and I recall back my two payment from Koin Club Also I cancelled future payment as well. This company so doggy do not trust them. Good luck for everyone.
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Posted 5 months ago
I tried to get the Peter rabbit gold bar collection from you and you took the money out of my account and I still haven't received anything from you, you make it so hard to get it contact with you. Why
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Posted 5 months ago
paid, but I haven’t received my coin and I don’t answer my emails so I assume I’ve been scammed
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Posted 5 months ago
Finally i finished cooperation with this company I wouldn't say the company is super or bad .But have lot of disadvantages.work with them for quite a long time and was their regular customer.various incidents happened and I contacted customer support quite often because of problems but last month was blocked without any explanations.tried to contact with them but they just ignored me for 2 weeks. after 2 weeks received answer from them .that I violated their policy and they I was blacklisted and blocked although I never received any warnings from them. They also don't have a very good one customer service . they have big problem with delivery .some time you must wait month for delivery . after all of the above i I do not recommend this company. If you want buy similar coin better use Westminster collection.
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Posted 5 months ago
The seeming disdain for clients, especially those who are unfamiliar with trade, was one of my main concerns. This was made clear to me when I tried to withdraw my gains and was met with a number of dishonest practices and lies instead. I was able to start a mission to recover my hard-earned money after I filed a complaint with EVIDENTLTD.COM . Their competent aid saved me.
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Posted 5 months ago
Trying to stop you sending me kions that I don't want or need has been a task that has not been a pleasure more like me an experience from hell. I will be contacting the OMBUDSMAN tomorrow if I have had no phone call from you today believe me, I have given you enough chances to sort this out and I'm still receiving kions from you.
The Koin Club 1 star review on 13th June 2024
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Posted 5 months ago
The Koin Club is rated 1.8 based on 158 reviews