The Koin Club Reviews

1.8 Rating 158 Reviews

18 %

of reviewers recommend The Koin Club

Company Reviews

Questions

Metrics

1.8

Based on 158 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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How long does The Koin Club take to deliver?

Helpful Report

(3 weeks ago)

The Koin Club normally delivers over a month.

Helpful Report

(3 weeks ago)

33.33%

Industry Average

“ I bought a silver prof coin from this company and after numerous emails chasing the delivery, I received a packet with both ends open and my ordered item is lost. I highly suspected this company is a fraud as they only sent me an empty packet. Never buy from this company again. ”

- KAN CHI KIN

“ In 11.09.2022 I ordered some items from your site, order number: 160915, delivery method: next day delivery tracked(UK), in total of 76.92£ and until today 06.10.2022 I did not receive my item ordered. Nobody need to wait more then 25 day for an order. Do not buy from Coin Club, no Customer service by phone. I sent an email to cancel my order after 4 week, they wasn’t able to cancel my order, no refund yet. ”

- Gheorghe L Serban

“ Promised my delivery 3 to 5 days still waiting 2 weeks on with no email to confirm when I will receive what I've paid for. ”

- M

The Koin Club Reviews

Delivery - Slow