The Koin Club Reviews

1.8 Rating 160 Reviews

18 %

of reviewers recommend The Koin Club

Company Reviews

Questions

Metrics

1.8

Based on 160 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does The Koin Club deliver? How long does The Koin Club take to deliver? Does The Koin Club deliver on time? How is accuracy and good condition of items delivered by The Koin Club?

Returns

Customer Service

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How long does The Koin Club take to deliver?

Helpful Report

(4 weeks ago)

The Koin Club normally delivers over a month.

Helpful Report

(4 weeks ago)

25.00%

Industry Average

“ I bought a silver prof coin from this company and after numerous emails chasing the delivery, I received a packet with both ends open and my ordered item is lost. I highly suspected this company is a fraud as they only sent me an empty packet. Never buy from this company again. ”

- KAN CHI KIN

“ In 11.09.2022 I ordered some items from your site, order number: 160915, delivery method: next day delivery tracked(UK), in total of 76.92£ and until today 06.10.2022 I did not receive my item ordered. Nobody need to wait more then 25 day for an order. Do not buy from Coin Club, no Customer service by phone. I sent an email to cancel my order after 4 week, they wasn’t able to cancel my order, no refund yet. ”

- Gheorghe L Serban

“ Promised my delivery 3 to 5 days still waiting 2 weeks on with no email to confirm when I will receive what I've paid for. ”

- M

The Koin Club Reviews

Delivery - Slow