The Range Reviews

Name: The Range
Rating: 1.37

1.4 Rating 2,134 Reviews

9 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how The Range made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Range 1 star review on 5th January 2025

Anonymous

The Range 1 star review on 18th November 2024

Tatiana Ellis

278

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was asking for assistance and was spoken to very rudely by staff. I reported this and management said they will sort it out. have been in again since and staff are still very rude. I very rarely ask for help but when I do I am always polite. I did not complain the second time, I will just not use the store Broadstairs again.”

Helpful Report

Posted 7 years ago

“Bought lots of small items all were what I expected together with a prompt delivery”

Helpful Report

Posted 7 years ago

“Had the product we needed and sent it out very quickly”

Helpful Report

Posted 7 years ago

“Went to the range in carlow couldn't believe my eyes the place is huge !!! Caroline at customer service was so helpful to me she was very polite she got another staff member who was a young lad to shoe me were something was that is being looking for overall I was very happy with my first visit to the range in carlow I'll be definitely back to shop happy customer Linda from Newbridge”

Helpful Report

Posted 7 years ago

“This is the only source of a particular product that we wanted. We were looking for large (50 x 30 cm) and completely transparent work-surface protectors, and could only find exactly what we wanted on The Range website. They arrived very promptly and were extremely well-packaged.”

Helpful Report

Posted 7 years ago

“Bought a glass tier tv stand and it exploded all over my 3 yr old daughter. Service from Tara Hancock is absolutely disgraceful. Complaint disregarded due to them not offering no warrenty on a product that apparently is my fault it exploded.. never shopping here again and making my friends and family aware. If you do shop here don’t expect any help if something goes wrong !! Disgusting service”

Helpful Report

Posted 7 years ago

“It's a very nice experience to shopping in store . My Girls love you buy a school stuff All the staff was very kind .especially the lady on the till ..... I buy some house stuff My frd buy a house so beautiful gift i found on store .....”

Helpful Report

Posted 7 years ago

“Some great bargains in sale.wasnt overly packed was good day”

Helpful Report

Posted 7 years ago

“I was in yesgot some greatbargains xmas buckets reduced from 12 ponds till 2.70 a real bargain i bought 4.its a very big shop excellent craft department i went ballmena one staff was most helpfull 10/10.”

Helpful Report

Posted 7 years ago

“The staff was very helpful and welcoming specially towards my children. The toys on display, which they were allowed to play with made shopping a lot more nicer for them.”

Helpful Report

Posted 7 years ago

“Quick deliver and very helpful”

Helpful Report

Posted 7 years ago

“After 30 min waiting at the cashier for product price when I was ready to pay when suddenly and checked the invoice and the Christmas Tree was price £ 99.00 when it was showing ‘’sale £ 79.99’’ in it’s label. Another 25 min waiting till a rude woman came and said ‘’No it’s £ 99.00’’. I had to spend more time to go in the back of the store and show them the label. They said that price was for the display one, but nothing in the label was informing that this sale was for the display tree only, in fact it showed in bif letter ‘’sale was £99 now £79’’. This is misleading. I have photos to prove!!”

Helpful Report

Posted 7 years ago

“Have tried to find good quality reasonably priced extra large curtains for ages with no success, have now found them at the Range. Look great, wash and iron well and excellent price; highly recommended!”

Helpful Report

Posted 7 years ago

“Have tried to find good quality,extra large, reasonably priced curtains for ages with no success, eventually found them at the Range. Look great, wash and iron well and excellent price, highly recommended!”

Helpful Report

Posted 7 years ago

“Excellent prices. Great selection”

Helpful Report

Posted 7 years ago

“Bought 2 small table lamps both stopped working changed bulbs tried to chang fuses had to break the casing of the fuse but still didn’t work. The Range refused to exchange them as I had no proof of purchase had the same response from head office. Disgraceful customer service”

Helpful Report

Posted 7 years ago

“good quality products at a reasonable price”

Helpful Report

Posted 7 years ago

“GOOD STOCK, GOOD SHOP, GOOD PRICE,”

Helpful Report

Posted 7 years ago

“Looking online for Christmas lights everything is out of stock! Waste of time! I've ended up buying some from B & Q”

Helpful Report

Posted 7 years ago

“Great products, even better prices! E-mail updates throughout, quick delivery and appropriate packaging.”

Helpful Report

Posted 7 years ago

The Range is rated 1.4 based on 2,134 reviews