The Real Pie Company Reviews

Name: The Real Pie Company
Address: The Real Pie Company Units 17-20 Imperial Business Centre Rutherford Way Crawley West Sussex, Crawley
Rating: 4.71

4.7 Rating 2,319 Reviews

93 %

of reviewers recommend The Real Pie Company

4.7

Based on 2,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01293 855380

Email:

brett@bbsfoods.co.uk

Location:

The Real Pie Company Units 17-20 Imperial Business Centre Rutherford Way Crawley West Sussex
Crawley
RH10 9PF

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The Real Pie Company 1 star review on 19th December 2022

Anonymous

The Real Pie Company 5 star review on 4th April 2021

Gareth Leatham

The Real Pie Company 5 star review on 27th February 2021

Emma Kempster

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Use this company all the time great products and good service”

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Posted 4 years ago

That's awesome James, thank you. We really appreciate the feedback, especially in uncertain times.

Posted 4 years ago

“Good value”

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Posted 4 years ago

Thanks Christopher.

Posted 4 years ago

“Really tasty pies and good delivery, thanks”

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Posted 4 years ago

Thanks Julia, we are really pleased to hear that you are enjoying our pies.

Posted 4 years ago

“Very tasty pies and pasties.Definetly order again.”

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Posted 4 years ago

Hi Bob, thank you for taking the time to give us feedback. We are really pleased to hear that you are enjoying these.

Posted 4 years ago

“It doesn't matter what flavour, they are all delicious. I am a meat eater but my new favourite is chestnut mushroom and leek. Brilliant service even throughout the lockdown.”

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Posted 4 years ago

That's awesome to hear Mary, thank you so much for your kind comments and we are really pleased that you are enjoying the Chestnut Mushroom Pie too.

Posted 4 years ago

“They are lovely pies and are full to the top and great flavours we only have your pies now thanks for making great pies pasties”

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Posted 4 years ago

Hi Alan, thank you for your kind comments and you are right, our pies are crammed to the crust. Your feedback is very much appreciated, especially to a small family business like ours. Thank you,

Posted 4 years ago

“Best pies ever! So tasty and full of PROPER meat, not gristle and only gravy as in some pies.”

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Posted 4 years ago

Hi Beryl, Thank you for your lovely feedback. We really do appreciate it. For a small family business like ours this means alot. Thank you,

Posted 4 years ago

“Great tasty pies! We have had these from QVC several times but as we now have favourites we decided to order direct. Ordering was easy and delivery great. We will definitely order again!”

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Posted 4 years ago

HI Judith, thank you so much for your lovely feedback. We are really pleased to hear that you are enjoying the pies just as much as we do making them.

Posted 4 years ago

“Love everything these guys make! Just tried the picnic selection which was fab . Everything is so tasty and packed to the rafters with quality ingredients. I thought it may be a little pricey but when you consider how much of the quality meat etc is contained in the pies it’s actually great value . I keep coming back for more!”

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Posted 4 years ago

Thank you for the fab review Beverley, we are really pleased that you are enjoying these and that you keep coming back for more.

Posted 4 years ago

“Perfect pies, ordered for the first time during lockdown and I will never buy a pie from the supermarket again.”

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Posted 4 years ago

Hi Anne, Thank you so much for your kind words we really do appreciate it.

Posted 4 years ago

“I had a bit of trouble with a missing order a couple of days ago. But after getting in touch with the real pie company. I received a quick response from Brett who rectified the issue straight away and received my order the day after. So thank you for excellent service as I know it wasn't your fault. I will certainly be ordering again of you as your pasties are yummy. Well worth the money.”

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Posted 5 years ago

“Ordered quite a lot of different piles at the moment I have received the shepherds pie one . Had one that night and was really disappointed very little filling and very dry . Should be a lot better for the price that is charged. Not looking forward to the rest. Silly thing is I thought I would treat myself to some good pie what a joke”

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Posted 5 years ago

“pies delivered o.k.steak and kidney & apple crumble o.k but to be sent 6x burn black quiche,s was no-way to get new customers even though they was half price,very disappointed. Ken Ashley”

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Posted 5 years ago

“Absolutely wonderfully pasty. Great pastry’s, great filling, Great delivery. They are the best pasty i have tasted and i have tasted quite a few in my time. Recommended them highly.”

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Posted 5 years ago

“Hi I have seen your pies demonstrated on a shopping channel for several year's now. I thought that it was about time that I should give them a try as there are no good pies in the shops. Along with friend 's we ordered your pies and had a tasting session. This is how we judged them, Chicken & ham..... Very little ham and very dry. Beef...Very dry. Chicken & Leek, Dry & lacking in taste. Traditional Sausage Roll,....Too much sausage & the meat needs something to bring it to life. I make my own pies and sausages in the winter so I do know a little about baking and talk with experience. I do think you have a good product but it needs tweaking to entice me and my friends to come back. Its ok to have a full pie of meat but not at the expense of taste and liquid content, after all the taste is in the gravy or sauce. You can take what I have said on board or just ignore it, its up to you this is not so much a complaint but suggestions. John Reeves”

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Posted 5 years ago

“Hi, I was a bit taken back as to the actual size to each Quiche - a pity no Note that its 'individually size' would be acceptable but hard to see from pictures. Was good in flavours for all the chosen. 1, issue was the Salt content seemed very noticeable to taste in each Quiche. Looking at the Ingredients, addition of 'salt' appears listed high in each case (up to 5 times). 2nd issue clumps of spinach. Although, the Steak and Kidney hit the button - very good taste as too, the Trad Sausage Rolls.”

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Posted 5 years ago

“Ordering and delivery was first class, sadly the product was Disappointing, definitely won’t be placing a second order”

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Posted 5 years ago

“ask the van drives from the DPD company and the boss .”

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Posted 5 years ago

“Not as good as Mother used to make...better!”

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Posted 5 years ago

“Bought 10 meat pies (one of each) and had two so far . Absolutely lovely - shall certainly be buying more .”

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Posted 5 years ago

The Real Pie Company is rated 4.7 based on 2,319 reviews