The Real Pie Company Reviews

Name: The Real Pie Company
Address: The Real Pie Company Units 17-20 Imperial Business Centre Rutherford Way Crawley West Sussex, Crawley
Rating: 4.71

4.7 Rating 2,319 Reviews

93 %

of reviewers recommend The Real Pie Company

4.7

Based on 2,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01293 855380

Email:

brett@bbsfoods.co.uk

Location:

The Real Pie Company Units 17-20 Imperial Business Centre Rutherford Way Crawley West Sussex
Crawley
RH10 9PF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time we have tried pies as usually always order pasties. Found them a bit dry and some of the meat was a bit tough. Apart from that pies were still eaten!”

Helpful Report

Posted 4 years ago

“Always a family favourite, with crispy pastry and the filling is remarkable with big chunks of meltingly tender meat. Being a pie lover i have tried all the big brands but none of them come up to the quality we get from The Real Pie Company.”

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Posted 4 years ago

“Lovely pies thought they were a little expensive when ordered. When received I thought well worth the money. Pastry lovely and packed with meat very tasty.”

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Posted 4 years ago

“The pies are first rate and very tasty and the delivery service could not be better.”

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Posted 4 years ago

“Up until November 2020 I had always been pleased with both products and service whether that be with The Real Pie Company direct or through their association with QVC. However, my most recent order did not fulfil my expectations and two types of product out of the 3 types ordered were very poor and not of the quality one has come to expect. As a consequence I complained using the Contact email form on their website, this now over 2 weeks ago. I received no acknowledgment. I allowed time for a response but when not having received a response I followed up with two spaced out emails regarding the same complaint/order. Today the 15 December I have not received any acknowledgement whatsover to my 3 emails. Not only did I receive inferior quality traditional pasties and mincepies but not even the courtesy of a response. As a result I cannot any longer continue recommending their products. A pity as I have been eating their products ever since I discovered them in my local Sussex Supermarket.”

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Posted 4 years ago

“Great delivery even greater pies...delicious !”

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Posted 4 years ago

“Your pies and sausage rolls are the best. My boys love them!!!! So we are happy chappies. Thank you. Catherine”

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Posted 4 years ago

“Excellent service food delivered promptly and our father has enjoyed the pies, pasties and sausage rolls”

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Posted 4 years ago

“Ordéred 12 pies and the first one last night with gravy and mash, really delicious will be reordering again soon.”

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Posted 4 years ago

“The pies are good but the delivery could do better - lack of tracking and two pies came damaged.”

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Posted 4 years ago

“Order never delivered had to chase up. But no help”

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Posted 4 years ago

“Have ordered previously without a problem. This time they were poorly packed and arrived smashed. A polite email was sent straight away to which I haven't had a reply.”

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Posted 4 years ago

“Amazing tasty products in a league of their own and great value for money”

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Posted 4 years ago

“The best pies we have ever had i will be getting more. Fantastic and thanks to you all and have a great Christmas”

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Posted 4 years ago

“I started with the steak and stout pies. Absolutely delicious with huge chunks of tender beef. Now trying the Christmas selection. Really great pies.”

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Posted 4 years ago

“Exclent”

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Posted 4 years ago

“Very good pies, full of filling meat etc. Efficient and well run Company!”

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Posted 4 years ago

“Hi, I was so impressed with the quality of your products that I sent £50 worth of them to my family in Edinburgh.”

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Posted 4 years ago

“As always, we were delighted with our pies and with the delivery service. All very convenient. Thank you!, Duncan Whitehouse”

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Posted 4 years ago

“First time for our order of boozy mince pies they were recommended and they were the absolute best . U fortunately they have all been eaten and it’s not Xmas yet lol . Need to order more but you’ve sold out . Delish”

Helpful Report

Posted 4 years ago

The Real Pie Company is rated 4.7 based on 2,319 reviews