The Tank Shop Reviews

Name: The Tank Shop
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.84

4.8 Rating 506 Reviews

96 %

of reviewers recommend The Tank Shop

4.8

Based on 506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“All good will use again”

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Posted 1 year ago

Thank you so much, Lee, for giving The Tank Shop a 5-star rating! We really appreciate your kind words and business. It's wonderful to hear that you enjoyed your experience with us and will be using our shop again. Thank you for being a great customer!

Posted 1 year ago

“Very quick to answer queries. Very impressed”

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Posted 1 year ago

Thank you so much, Margaret, for the 5 star rating of The Tank Shop! We really appreciate your kind words, and we are glad to have been able to provide you with a speedy response to your queries. We are very happy to have you as a customer.

Posted 1 year ago

“Excellent price and delivered within 2 days of ordering.”

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Posted 1 year ago

Thank you so much, Simon, for your 5 star review of The Tank Shop. We are so pleased to hear that you had an excellent experience with us. That's great to hear that your order was delivered within 2 days of ordering at an excellent price. We are thankful for your business.

Posted 1 year ago

“A great service thankyou. You delivered within your estimated time without any problems at all. The tank is great and we installed it the following day. Highly recommended. Many thanks. Helen”

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Posted 1 year ago

Thank you, Helen, for your glowing 5-star review and for being a customer of The Tank Shop! We are pleased that our delivery took place within the estimated time frame and all went smoothly. We appreciate your recommendation and we thank you for your support!

Posted 1 year ago

“A superb service. Great product. Professional service. Rapid delivery. Easy to give five stars in my experience.”

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Posted 1 year ago

Thank you so much John for your fantastic 5 star rating of The Tank Shop! We are so pleased to have you as a customer. We are pleased to hear that you found our services and products superb, our services to be professional, and our delivery prompt. It is great to know that you gave us five stars based on your experience with us!

Posted 1 year ago

“An excellent service from start to finish. Everything as stated, timescales met and good quality product. Can't fault anything and would not hesitate in using again.”

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Posted 1 year ago

Thank you so much Martyn for such a glowing 5 star review of The Tank Shop! It is really appreciated. We are delighted to know that you found our service excellent, and that our products and timescales met your expectations. We thank you for your kind words and would be more than happy to assist you in the future.

Posted 1 year ago

“Excellent service, easy to order, kept informed of delivery date”

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Posted 1 year ago

Thank you for your 5 star rating of The Tank Shop! We are delighted to hear that you have enjoyed our excellent service, easy ordering, and our commitment to keeping you informed with delivery dates. We are always striving to deliver the best customer experience and your feedback helps us achieve that. Thank you again!

Posted 1 year ago

“It's a tough one to write, this. I would recommend their customer service but I wouldn't recommend buying from them. Seems they are the middle men/women in this. You buy a tank from them and it actually comes from Wydale Tanks without these guys even seeing it?!? They may be sister companies or whatever but my tank arrived damaged. There was zero packaging on the tank so it's highly likely to get damaged which I find very strange. They where quick to reply and helpful but heavily reliant on what Wydale Tanks had to say even though it was The Tank Shop that took my money. Refund issued, still waiting for this nearly 4 days later.”

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Posted 1 year ago

Thank you for your review Michael. We do sincerely apologise to you for the frustration you experienced due to the scuffed tank. We did speak and email at lengths regarding the tank scuffs and you accepted a part refund for the issue. We processed your refund the exact same day. The reason it seems so long for you to receive it is because the refund was processed on a Friday, then the weekend are non-working days for the banks. We are reliant on the bank to move the funds back to you (this is usually around 3 working days). We had offered a replacement tank (despite the tank being signed for in good condition), but you had accepted the part refund. You will find that the majority of online sellers of storage tanks operate in same way as we do (the order is despatched to the customer direct from the manufacturer to the customer). This ensures the quickest delivery at the lowest cost to the customer.

Posted 1 year ago

“I ordered an Oil Tank online and have found the company very responsive and helpful and have no problems either in the ordering or delivery.”

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Posted 1 year ago

Thank you so much Janet for your wonderful 5 star rating of The Tank Shop! We really appreciate your custom and thanks for leaving us great review telling others of your positive experience in ordering and delivery of your oil tank. We immensely value your satisfaction and business.

Posted 1 year ago

“I initially ordered the wrong size tank and the cancellation was swift and easy. The website is easy to navigate and the products are excellent. Delivery was prompt and driver very helpful. Top notch service.”

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Posted 1 year ago

Thank you so much! I'm glad that you found the products to be excellent, and that the website was easy to navigate. In addition, I'm really glad that the cancellation process for the wrong size tank was swift and easy, and that the delivery was prompt and the driver was helpful. We're really glad that you found The Tank Shop to be a five star experience!

Posted 1 year ago

“Good service”

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Posted 1 year ago

Thank you so much for your 5 star review of The Tank Shop, John! We truly appreciate your kind words and are so pleased to hear that your experience with us was top-notch! We strive to provide the best service for our customers and it's great to hear that along with the excellent selection of tanks, you experienced good service. Thanks again for your amazing review!

Posted 1 year ago

“Very Good Contact & delivery as arranged .............. Helpful when Customer changed size of Tank Required ................ Recommended”

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Posted 1 year ago

Thank you so much for your 5-star rating of The Tank Shop. We really appreciate your positive feedback regarding our contact and delivery service, and especially for being helpful when you changed the size of tank.

Posted 1 year ago

“Excellent service and speedy delivery”

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Posted 1 year ago

Thank you so much, Les, for your 5 star rating of The Tank Shop! We truly appreciate your kind words about our excellent service and speedy delivery. It's great to have a customer like you on board!

Posted 1 year ago

“Would highly recommend. Prompt no nonsense service.”

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Posted 1 year ago

Thank you so much for your 5 star rating of The Tank Shop! I'm so glad to hear you had a positive experience and would highly recommend us. Your support means a lot to us, thank you!

Posted 1 year ago

“Fast, efficient and friendly service… refreshing, thank you!”

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Posted 1 year ago

Thank you so much for your fantastic 5 star rating of The Tank Shop. We are glad to hear that you had a pleasant experience with our fast, efficient and friendly service - we love to hear these kind words!

Posted 1 year ago

“fantastic ..wife very happy with her IBC for the garden we have been on hosepipe ban for months now so is helping to the garden alive Very fast delivery and very helpful driver”

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Posted 1 year ago

Thank you so much Ian for your 5 star rating! We are so glad your wife is happy with her IBC for the garden. Thank you for taking the time to leave a review!

Posted 1 year ago

“Good prices, lots of options and fast delivery.”

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Posted 1 year ago

Thank you so much for your 5 star rating of The Tank Shop, Elizabeth! We're so glad to hear that you were pleased with our good prices, lots of options and fast delivery. We truly appreciate your business.

Posted 1 year ago

“Excellent service, Julia was very helpful and went above and beyond to get the waste tank we needed in time for the job! Would highly recommend”

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Posted 1 year ago

Thank you so much Tobias for your 5-star rating! We are so glad to hear that our excellent service, and Julie's willingness to go above and beyond to get the waste tank you needed in time for the job, is great to hear! We appreciate your business very much.

Posted 1 year ago

“Very helpful on the telephone, arrived on time undamaged. Would buy from them again”

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Posted 1 year ago

Thank you so much for your 5 star rating of The Tank Shop, Julie! We are delighted to hear that you found our customer service very helpful on the telephone and that the product arrived on time and undamaged. We truly appreciate your support and we hope you will continue to buy from us again in the future.

Posted 1 year ago

“the staff at the tank shop were helpful and prompt. Delivery as indicated. All good”

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Posted 1 year ago

Thank you so much for your 4 star rating of The Tank Shop! We are delighted to hear that our staff were helpful and prompt and that delivery was as indicated.

Posted 1 year ago

The Tank Shop is rated 4.8 based on 506 reviews