“I always wanted to be well dressed, but could never combine proper pieces of cloth and cannot spend time searching. The experience with Thread was amazing, got me into enjoying being well dressed again. Sam (my stylist) does all the work for me, and I just look nice :)”
“Very happy with the service from Thread.
Not a big fan of walking around town shopping for clothes so signing up to Thread has been fantastic.
Thanks to Thread my wardrobe is in very good shape.”
“Positives; Overall very positive - I've spent more on clothes this year than in recent memory and I've been happy with all items purchAsed. Love the overall look suggestions so you can see how the whole outfit comes together - this and the fact the suggestions are tailored for me so I've not got loads of choice, is the key for me. Clothes great quality and good range of price points. Personal emails have been brilliant in response to specific queries. Returns process easy and quick.
Improvements; sometimes the "wear it like this" doesn't bear any relation to the items in question. I actually want to see that item. Also would be good to lock out certain items that I already have in my wardrobe (or at least for you to recognise I've got them once I've told you once). Similarly if I've said I don't like to something repeatedly, then seems a waste of your outfit selection to keep suggesting them?”
“I cannot recommend Thread highly enough. The stylist I have been assigned is extremely talented and suggests outfits in line with my style.
I work 6 days a week so having outfits put together and sent to me makes my life so much easier.”
“Thread really kickstarted my interest in men's styling and fashion in general.
Having built a capsule wardrobe with the help of my stylist Kasia, I can now go off piste with confidence and buy my own clobber too.”
“These guys are great. Bought of them a couple of times and it's such an easy process. They fully understand that clothes need to be tried on and the process of sending back for a new size or simply a refund is one of the easiest I've experienced. Their staff are very knowledgeable and incredibly helpful and friendly.”
“Excellent customer service from the team, and stylist is always very helpful. Like the new explore feature. Would be good to have an option where you can view your outfits and filter them to just view a certain criteria I.e work, holiday, weekend etc”
“Overall i have found Thread to be a great help. I sometimes get a little frustrated with how some items are out of stock even when the items are proposed on your weekly updates and how some items are repeatedly recomended on the same update. I may be wrong but it looks like you have drives on certain items which are pushed to increase sales on them. This said these are very minor points as i am a happy user of your service and will continue to be.”
“Good product suggestions and delivery/returns service. Occasionally the suggested products stray beyond my budget and are somewhat inevitably not always to my tastes.”
“Thread is my go to site for new clothes. Having someone pick out the best of the latest items from brands I like, and suggest outfit ideas, is a major time saver (and frankly a bit of a life saver!)”
“I've been very happy with the recommendations and the speedy delivery of clothes. I sent a couple of items back because the size wasn't quite right, this was a very easy process and a speedy refund.
Happy customer!”
“The service is generally very good. Returns are easy to do if needs be. The system of sending outfit ideas is good and helps when deciding what to buy. My only criticism is that when you say you don't like something, you still get outfit recommendations that include items you don't like.
Still, overall a good service.”
“Initially I enjoyed the experience of having clothes selected for me and also that it would push boundaries on my choices by showing how I could wear an outfit. It has led me happily to some new fashion styles that I probably wouldn't have chosen in the shop. I am now starting to find some of the choices a bit tedious though with very similar outfits each week.
Maybe it's my likes/dislikes that are restricting this but either way I find myself less excited each time when the email arrives.”
“Thread are amazing! Great suggestions for clothing that I wouldn't normally think of, and great delivery and returns service. Can't fault them enough!”
“Thread service has been excellent. I really like having a stylist who shows me some great outfits. I am not a fan of clothes shopping but find the thread experience very refreshing! The delivery and returns are well explained and easy with Collect + points very close. Highly recommended.”
“I like the recommendations from Thread. I can quickly review everything I receive and say why I don't like it in a couple of clicks. When I received my items they are nicely wrapped and sent in a nice box. Everything arrives as it's been folded in the past 10 minutes. Whenever I tried something and I realised I didn't won't it, I sent it back with the same box and I got reimbursed in a few days. Easy and effortless.”
