“Ordering from Three Bird Nest was easy. Trying to decide from all of the uniquely cool pieces?...That was hard!
My order came undamaged, with all of the correct items and sizes. Not everything fit quite as expected, but I hit the jackpot on a few of my items.
(go for those rompers ladies!) The sizing charts were helpful, but I base my decision mostly off of actual measurements & reviews.
It's tricky shopping on line. I do wish 3bn would reconsider their return policy. I feel that most of their items are somewhat overpriced. Paying double shipping to return a purchase made based off of a guess? That just makes me hold back on ordering until I can actually try an item on, or it goes on sale.
Overall, my experience shopping here has been positive and I'll continue to recommend and support Three Bird Nest.”
“Everything that I have ordered from Three Bird Nest has been exactly as I had hoped. The quality is great and everything has fit perfect. Every time I wear something that I have gotten from there, I always get compliments from people. I love the clothes and the style. I have highly recommended them to all my friends.”
“I ordered several items and overall found that while they are pretty the quality really could be better for the price point. Many of the pieces were very thin and several had stitches that were loose.”
Hi there! We are so sorry your were disappointed with the quality of your items. Thank you for taking the time to leave a review. We really appreciate it when our customers take the time to leave reviews. They help us improve our product descriptions by better aligning them with the actual customer experience and they help other customers too!
We'll be sure to pass your feedback along to our team! If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
“Styles are cute, and I have ordered many things over the past year or so. Customer service is good. I do, however, have suggestions for improvement:
1. The shipping rate is outrageous, and can't be waived for less than $150, which is FAR more than similar shops charge. It means I don't buy much that requires a shipping charge unless it's a 40% off sale or an outfit of the week.
2. The quality is hit or miss. Some stuff is great and durable, others paper thin or constructed badly. Their buyers need to look at more than how cute it is.
3. Some petite choices would be great. Otherwise, anything that isn't cropped is 5-6" too long.
4. Some diversity in models-in size, race and age-would be appreciated. Tall blonds look good in everything and don't give you a good idea of how it might fit on a non-model.
5. Some things are vastly overpriced for what they are.”
“Clothing is super cute and outside the norm. I always get compliments on what I am wearing and the best part is I'm always super comfy and confident in what I have on!”
“Love this comfy cute sweater, great for cooler summer evenings. It’s so soft and I receive several compliments when I wear it! I’m 5’5, 144 lbs and small is perfect”
“Hi, unfortunately the jumpsuit doesn’t fit right!! The materiel is too heavy and will be too warm for this summer. It doesn’t not fit properly on my body either.
Is it possible to return it?
Thank you!”
Hi Denise! You can use one of the following three options for your return:
1. Complete a return using our Happy Return Return Bars for a cost of $7.95 that's deducted from your refund, and get your refund back to you when you drop off the return. (This is the quickest and usually the cheapest option, and it doesn't require you to print anything off!) Note: Due to the complexity of refunds, orders placed with a tiered discount or BOGO deals are not eligible for Return Bars.
2. Complete a return request through our Happy Returns Return Portal and request a shipping label for a cost of $9.85. Print off your label and ship the box back to us. We ask you please return the items in the smallest-sized return package you have.
3. Using your personal label have your return sent back to our warehouse:
Three Bird Nest Returns
Order #
2001 Midway Rd., Suite 200
Lewisville, TX 75056
You can use this link for the return portal: https://three-bird-nest.happyreturns.com/
