“Last night at 11.24 pm. I paid for a ticket for 12 people for December 11, but in my reservation it says October 28, which was yesterday, this is a ticket for a past period, which is simply absurd. How can you take money for a day that has already passed when I am in Europe and I need a reservation until December since I am 12,000 km away and the ticket you give me is for a period that has already passed and the zoo has already closed??? This is beyond absurd and criminal either refund me or correct the dates Otherwise I will seek my rights because this is extremely unprofessional and you are lying to people. I write emails all night and no one answers. How are you not ashamed”
“Ayush Mondwal from Thrillophilia helped us at very possible way to fulfil our on demand bookings requests. It created a very positive impression how Thrillophilia supports & respects their customers. Thanks very much, Ayush for all the help !!”
“It was an amazing and thrilling experience. All the people were very helpful and supportive.
Vikas Sir and his crew from the himalyan monks made the entire journey very easy through their excellent guiding skills. Really enjoyed the entire bike trip. No words can describe how hard these people worked to make the trip so much enjoyable. Had a blast. Amazing”
“We had a wonderful trip. From travel to hotel to food everything was really great. Rishav, our driver come guide was excellent company, he guided us throughout and we felt like travelling with a younger brother to assist.
Our stays were at par to the promises, food was simple and delicious as our trip demanded. More so, with excellent support from weather we created wonderful memories to cherish for life.”
“One of the most memorable adventures I ever had with them involved managing all the stays and routes perfectly. They had all the necessary equipment for any serious breakdowns and ensured all the bikes were working correctly every morning before the rides. Vikash, our lead marshal, made sure all the riders crossed each checkpoint safely while being well-versed with all the routes and sightseeing spots.
I highly recommend them to all riding enthusiasts for a well-managed Spiti Valley trip.”
“I recently completed the 6-day Spiti Valley trip and wanted to share my experience.
The trip was absolutely amazing! The stunning landscapes, serene monasteries, and friendly locals made it a truly unforgettable experience. The accommodations, especially in Kalpa, were fantastic. The views from our room were breathtaking!
Our guide was knowledgeable and passionate, sharing interesting stories and insights about the region. The group dynamics were great, and we made some wonderful new friends.
While the long bus journeys could be a bit tiring, the breathtaking views and the excitement of exploring new places made it worthwhile.
Overall, this was an incredible trip and I would highly recommend it to anyone looking for an adventure. Thank you to the Thrillophilia team for organizing such a wonderful experience.”
“I have had a very good experience with Thrillophilia during my Meghalaya and Rajasthan trips every thing was well planned sorted and well managed . Thank you Thrillophilia team❤️”
“The views were amazing.we took so many photographs. Everytime i would like to go with thrilophilia .the rooms were very neat and clean , food was good, everything was hygeine. Thrillophilia is the best .5star again.”
“The Sankakphu Trekking was flawlessly awesome with the support and team of Thrillophillia. We booked our sudden trek to the hills and the immediate responce and the hassle free team arrangement made it so great that the entire trekking was worth going for.
We have always been recommending others also in our connect to connect with Thrillophillia for treks and the support”
“Wish I could give 0 stars. I had been on the worst vacation of my life. Their sales agent Jayesh only wanted that we book the tour through them. He called regularly when we were deciding amongst different agencies. But once we booked, he vanished completely. The tour was as it is very hectic and whenever we needed assistance, we were not given any sort of help. On the very first day, we had to pay €300 for a train that was supposed to be included. We did everything on our own as to how to go everywhere and at what time because even the timings weren’t mentioned in the itinerary. Still when we got stuck somewhere, NO HELP AT ALL. At the last day when we were so mentally and physically exhausted and we were just a little rude to their service agent Kaushlendra he just told us that we won’t book your transfer to the airport, even after we had already paid. Every penny spent on this trip hurts.
TAKE THIS REVIEW VERY SERIOUSLY IF YOU ARE PLANNING TO USE THRILLOPHILIA.”
Dear Traveler,
We sincerely apologize for the inconvenience you’ve experienced. Please rest assured that we are taking immediate steps to address the issue and prevent future occurrences. Our team is actively working on resolving your concern, and we will ensure a prompt and satisfactory resolution as soon as possible.
Regards,
Team Thrillophilia
“Wish I could give 0 stars. Worst trip of my life. The sales agent Jayesh was clearly not knowledgeable, nor was his team. They sent us a package of ₹2,40,000 per person and told us that we would have to bear only food expenses but the very first travel we had to pay €300 because it was not included. We were given false statements about the inclusions. The service was also really poor, we were not given proper time guidelines in the itinerary, we had manage everything on our own and even we had called for assistance no proper reply was given and also no help was given. They gave us very poor hotels, none of them were above €100 per room. This trip could have been booked under ₹1,00,000, they clearly robbed us. In budapest, they gave us an apartment instead of a hotel where there were no services for cleaning or changing towels etc. Also, when they were denying any assistance and we were just a little rude their agent Kaushlendra told that we would not book your final day hotel transfer to the airport.
THOSE WHO ARE LOOKING FORWARD TO USE THEIR SERVICES TAKE THIS REVIEW SERIOUSLY.”
Dear Traveler,
We sincerely apologize for the inconvenience you’ve experienced. Please rest assured that we are taking immediate steps to address the issue and prevent future occurrences. Our team is actively working on resolving your concern, and we will ensure a prompt and satisfactory resolution as soon as possible.
Regards,
Team Thrillophilia
“A BIG NO TO THESE COMPANY
I have 100 of abusive words for these ppl but plz save yourself from these ppl
They will say good words with you but as you do payment then there services will gradually go down to that extent that you have to beg to them for your ticket booking
They did our last booking on the day of departure eveb though payment was done 1 month back
They have ruined our dream trip of europe
We booked europe tour with thrillophilla for 6 people from 17th April to 27April which includes Paris, Switzerland and Rome. They were supposed to provide us pickup transfer from Paris airport to our hotel at Paris as it was included in our tour package.But as our flight was delayed, we informed it our Guest experience officer Mr.Rifaquat before 4-5 hrs of arrival that our flight got delayed so please you ask driver to change pickup time as per new flight schedule. Our guest experience officer said that he would change it and would arrange pickup as per new flight schedule. On reaching to Paris airport ,there was no driver waiting for us and neither any alternative arrangement was there for our pick up transfer to hotel. When we called to our guest experience officer ,he told that now it was not possible to arrange transfer. He told us to go by ourselves and whatever expenditure would come will be refunded. So we arranged two taxis by ourselves and paid 200 Euros ..we also informed this to guest experience officer and he said that he will refund it back . Then on second day when we visited louvre museum in Paris our ticket booking was done wrongly .It was done as group ticket,as per louvre museum minimum 7 members are compulsory in a group for booking group tickets.I don't know if our guest experience officer knew this or not and he booked group ticket for 6 people.At museum they rejected that ticket and asked us to buy new individual tickets for that we spent 132 euros. Same thing was informed to guest experience officer .He gave same answered that He would refund back whatever we spent. As this group ticket was not valid, we asked guest experience officer to apply for refund from museum. He applied for refund and he got refund but still he didn't paid 132 euro to us.We timely informed about all this incidence to our guest experience officer during our tour. He gave assurance that he will refund our money within tour period but still no action has been taken. Now more than 10 months pass”
Dear Traveler,
We sincerely apologize for the inconvenience you’ve experienced. Please rest assured that we are taking immediate steps to address the issue and prevent future occurrences. Our team is actively working on resolving your concern, and we will ensure a prompt and satisfactory resolution as soon as possible.
Regards,
Team Thrillophilia
“I booked my travel to Sri Lanka via Thrillophilia, my experience is good, good local travel arrangement, nice guide allocated thorough out the trip, booking experience is smooth and arrangements and schedule is designed nicely to cover your every session of day .”
Dear Traveler,
We are thrilled to hear that you had an excellent experience! We appreciate your feedback and look forward to organizing more memorable trips for you in the future.
Regards,
Team Thrillophilia