“Thrillophilia gave me the worst experience of my life. We have booked our trip to assam n meghalaya with them. Booking with them was a big mistake. They are just a booking platform and they will not support u once u give the payment. We were contacted by Ms Aashi Sachdeva for booking and she gave me assurance that we will not have to worry about anything and she ll be there for everything and later on we were given Point of contact in the form of Mr Indraneel Dutta most weird employ I have ever come across. On reaching Cherrapunji the hotel which we had book was below standard and out of 3 rooms one was way beyond standard n not stayable. On contacting Aashi she did pik the call once and told she ll get bak and after that she stopped picking up the phone. Mr Indranil told that it is we who have chosen the hotel and v hav to manage before even understanding our situation n problem. On explaining him that the hotel options were send by Aashi her self and v chose on her assurance that this hotel is good we went ahead with the room booking. After 4 hours of struggle they did not resolve the issue n we had to speak to local tour manager rhea who on local company expense got our one room changed. We than ask her for next day cancellation in that hotel and asked them to help us book for hotel in Shillong and for that they told that we cannot change the booking now on telling them that india is free country and that they cannot force us to stay at a place which we are not comfortable they told that v ll have to make the booking on our own which we did eventually. We did not get any refund for the room which we cancelled in Cherrapunji and full amount was deducted. We had three rooms booked so had a loss of around 20 k. That’s not enuf they told once we reach they ll see but it’s been one month i didnot got any call from their side so I think if i had booked on my own or by some local company directly I wud have managed the problem easily but these companies make small issues big and do not solve them also and these point of contact and all the person contacting u are useless low cost non trained employees who do not understand what exactly is customer care. My warning please don’t book from them. I ll give them Big zero for their services.”
“Excellent service by Thrillophilia team for my Bhutan trip. From pickup to drop everything was well organised with good hotels and excellent guide Jimmy and driver Mr tilak.”
“Thrillophilia exceeded all expectations, and Mr. Lakshya Suthar deserves commendation for his exceptional service. His efficiency in crafting itineraries tailored to our needs was remarkable. What stood out was his constant availability, ensuring seamless communication throughout our journey. Any concerns were swiftly addressed, thanks to his quick resolution skills. Mr. Suthar's meticulous care at every step ensured our experience was nothing short of perfection. Thrillophilia and Mr. Suthar have set the bar high for customer satisfaction in the travel industry.”
“It was a great experience to travel with the group. The marshal was very friendly and helpful.Spiti was on my bucket list and I will remember it forever.”
“They recently curated our trip to Kerala. Amazing locations. Driver was really friendly and our point of contact was always available. Literally didn't have to worry about anything.”
“It was a great experience with Thrillophilia. I went around all Sikkim and had the best time. The hotels were great and the drivers were polite knowledgeable and professional. Mahika, Eesha and Nishu outdid themselves. Whenever I had a problem, however late it was, I got a prompt reply. Overall would recommend to everyone!”
“We went to kaziranga & Meghalaya with Thrillophilia from 8th marc to 14 th March 2024. We had a lovely trip with them. They delivered what they explained as per the itinerary. Everywhere we were supported by their team specially Mr.Indranil Dutta who was our cordinator. The stay was standard category but clean, near hygienic except kaziranga we had a little problem but was immediately sorted out. Food for jain & swaminarayan is a problem as the north east is only non veg. But yet they spoke to the hotels & tried their best to organise. Tempo traveller was nice & driver too was good . Commuting was no problem at all. Driver Himu Nath took good care of us. Our suggestion to Thrillophilia please give a day break after taking to living root bridges. All in all we would definitely recommend taking a trip with them. 4 stars to Thrillophillia. Group of 8 people. Thanks Thrillophilia we made new friends.”
“I had The best trip with Thrillophilia for Kashmir. Everything was properly managed and coordinated. Ms Ishika from Thrillophilia helped us alot whether it is after her working hours or during working hours. I will definitely plan my next trip with Thrillophilia only.”
“This was first tour with Thrillophilia and enjoyed every part of the trip. Support team answered all queries before the trip. Harsh was continuously in touch throughout the trip. Places given in itinerary were covered. Vehicle assigned were good and in proper condition. Overall a well executed trip👍”
