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TICKETGUM Reviews
3.6
Rating
82
Reviews
63
%
of reviewers recommend
TICKETGUM
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"I purchased Tottenham vs. Everton game 3 months ago. The game was on Dec 22,2023. I bought 5 tickets and we flew all the way from LA to London to show the game to my kids. At the gate, I could not get in because the tickets were not under our name. So, I had to purchased the new tickets at the ticket office. Ticketgum stated that they sent email to me 2 hours before the game which stated that I should not go to ticket office nor speak to any stewards. I did not engage any discussions with anyone, stewards just scanned the ticket and noticed that it was not under our names. When I purchased the tickets, ticketgum asked me to provide the passport details so that they can match the tickets with iur names but it didn't happen. Now, I have requested the refund but they said no because they sent me notice \" Do not go to the ticket office window or speak to any of the stewards and don't give up your phone\". What kind of legit ticket provider send such guidelines unless it's a scam? Also, sending this message just before the game? What a joke. I am going to get my refund whatever it takes. Please DO NOT use ticketgum! Please don't fall for it."
Michael S.
"I purchased Tottenham vs. Everton game 3 months ago. The game was on Dec 22,2023. I bought 5 tickets and we flew all the way from LA to London to show the game to my kids. At the gate, I could not get in because the tickets were not under our name. So, I had to purchased the new tickets at the ticket office. Ticketgum stated that they sent email to me 2 hours before the game which stated that I should not go to ticket office nor speak to any stewards. I did not engage any discussions with anyone, stewards just scanned the ticket and noticed that it was not under our names. When I purchased the tickets, ticketgum asked me to provide the passport details so that they can match the tickets with iur names but it didn't happen. Now, I have requested the refund but they said no because they sent me notice \" Do not go to the ticket office window or speak to any of the stewards and don't give up your phone\". What kind of legit ticket provider send such guidelines unless it's a scam? Also, sending this message just before the game? What a joke. I am going to get my refund whatever it takes. Please DO NOT use ticketgum! Please don't fall for it."
Michael S.
"Bought two tickets to an upcoming premiere league game and then realized the official Chelsea Football Club website specifically calls out this website as an unauthorized seller and warns that you could be denied entry and ejected from the stadium for using TicketGum. I tried so hard to get a refund but they said if I didn\u2019t want it, I should pawn it off on friends and family. So yes, this is a scam and yes, you will loose the over \u00a3300 you spend on tickets with them."
Anonymous
"Bought two tickets to an upcoming premiere league game and then realized the official Chelsea Football Club website specifically calls out this website as an unauthorized seller and warns that you could be denied entry and ejected from the stadium for using TicketGum. I tried so hard to get a refund but they said if I didn\u2019t want it, I should pawn it off on friends and family. So yes, this is a scam and yes, you will loose the over \u00a3300 you spend on tickets with them."
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//
01/01/2019
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Benedict Goslin
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“
I've been using this company to buy my tickets for over a year and I haven't regretted it once. Keep up the good work.
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Posted 3 years ago
Ronnie Solano
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“
Exceptional quality seat tickets and supreme customer service. We will continue to order from ticketgum…
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Posted 3 years ago
Jeffery Boswell
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“
My go to place for all my football tickets purchases.
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Posted 3 years ago
Corbin Kemp
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“
I love the sales and customer support, always on time and have had no issue with them through my continued purchases.
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Posted 3 years ago
Tanner Manning
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“
Great company, easy to order, questions answered quickly by email, expert advice, competitive prices.
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Posted 3 years ago
Cesar Franco
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“
I have contacted customer support re a login issue. they fixed it in a few minutes.
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Posted 3 years ago
Munoz Diego
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“
Ticket gum web site always work, delivery is prompt, no issues about tickets.
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Posted 3 years ago
Hood Kason
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“
Oh man, these were the best seats for the arsenal event!
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Posted 3 years ago
Dante Charlie
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“
Everything worked out great. Great customer service to assist with getting everything squared away and great seats for the match.
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Posted 3 years ago
Reichert George
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“
love the sales and customer support, always on time and have had no issue with them through my continued purchases.
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Posted 3 years ago
Ray Jefferson
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“
Excellent from start to finish. tickets were on a great deal. Communication was first rate.
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Posted 3 years ago
Davin Edward
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“
tickets arrived very quickly and great discounts, would highly recommend to others without hesitation.
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Posted 3 years ago
Robin Uthaba
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“
was happy how they treated me in covid-19 situation with giving me a coupons and etc…
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Posted 3 years ago
Brendan Mcdade
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“
Tickets arrived on time. good customer service and fast response
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Posted 3 years ago
Leon Cryer
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“
Straight forward service and the only place to buy cheap football tickets
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Posted 3 years ago
Lawton Tolbert
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“
This was the second time I bought Ticketgum tickets, no problems!
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Posted 3 years ago
Hogan Campy
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“
had a great Chelsea game with 4 tickets seated together
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Posted 3 years ago
Matthiew Edgar
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“
Super service, i will use ticketgum again in the future.
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Posted 3 years ago
Robert Mitts
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“
We really enjoyed the event and the support was excellent, you got yourself a lifetime customer!!
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Posted 3 years ago
Freddy Kathleen
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“
I used my credit voucher from pre covid, as promised everything worked!
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Posted 3 years ago
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TICKETGUM
is rated
3.6
based on
82
reviews
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