Ticketmaster Reviews

Name: Ticketmaster
Rating: 1.49

1.5 Rating 283 Reviews

13 %

of reviewers recommend Ticketmaster

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Metrics

1.5

Based on 283 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overpriced!!”

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Posted 5 months ago

“I ordered tickets to an event on the day the tickets were released, ticketmaster issued a promise that my tickets would arrive no later than 5 days before the event. My event is now in two days and my ticket still has not arrived. I’ve emailed them loads over the last three days and have been furiously trying to get their attention on twitter but to no avail. They don’t have a phone number I can call either on the site, I found one elsewhere but it was not a free number and I’m not gonna pay to call. I finally got some help this morning but it’s so close to the event, this whole situation was seriously stressful and they seem to have an issue with communication. This could have been handled much better !”

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Posted 5 years ago

“Biglietti per Disneyland ad un prezzo poco più basso, Ma ti permette di comprarli all'ultimo minuto”

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Posted 7 years ago

Ticketmaster is rated 1.5 based on 283 reviews