Tieroom UK Reviews

Name: Tieroom UK
Address: Tieroom AB, Sala, Uppsala, Monckton Road
Rating: 4.69

4.7 Rating 2,040 Reviews

93 %

of reviewers recommend Tieroom UK

4.7

Based on 2,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Tieroom UK 5 star review on 31st January 2022

Anonymous

Anonymous // 01/01/2019

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“Service was great - the customer service team was both friendly and efficient. My questions were answered quickly and accurately and they even followed up with a courtesy email once my order had been sent. Very good service and highly recommended.”

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Posted 7 years ago

Customer service is something we prioritise, and we're always thrilled to learn that it's appreciated. Thank you for taking your time to let us know.

Posted 4 years ago

“Very quick delivery and excellent quality. I ordered two ties and one was the wrong one but they fixed the problem quickly and without hassle.”

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Posted 7 years ago

“Good service and products”

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Posted 7 years ago

“I ordered a number of ties for our grooms party to wear at our wedding. The ties came within the 3-5 working days like it said. And the quality of the ties is excellent. We are very satisfied and happy with the ties. And we would definitely buy more as the selection of ties is great!”

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Posted 7 years ago

Great to hear! Hope you have an amazing wedding!

Posted 4 years ago

“Straight forward, competent service, quick delivery. Yes I would use this company again”

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Posted 7 years ago

“Nice tie. Would recommend”

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Posted 7 years ago

“Good prompt service. Will probably use again.”

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Posted 7 years ago

“Fast service and really nice product”

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Posted 7 years ago

“I received one order without problem. An order for my son has not been received. I have emailed twice and not even had an acknowledgement. Very disappointed indeed. A spoilt birthday present. I could not recommend Tierooms customer relations.”

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Posted 7 years ago

Dear Jonathan, We replied instantly to both of your emails (as we do with all emails). Have a look in your spam folder as emails sometimes end up there or call us on 020 3286 9717 and we'll get to the bottom of this. Thanks!

Posted 4 years ago

“Prompt delivery and very good quality products”

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Posted 7 years ago

“I needed a bow tie at relatively short notice for a wedding. It arrived in good time by standard delivery.”

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Posted 7 years ago

“Ties were poor quality”

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Posted 7 years ago

Hi there! Thanks for taking your time to give us feedback. We're obviously not happy that you're not satisfied, most of our customers are. What is it that you think is in poor quality? If it's a flawed copy, we'll of course provide you with a new one. Any specifications you could give us help us a lot ? we work continually to improve our products, build as well as fabrication quality. thank you in advance for any comments you may give best regards Anand, Tieroom customer service

Posted 4 years ago

“Great speed in delivering products. Care taken with packaging. Easy to order online. Pictures are exactly how products lool in real life. Great quality too.”

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Posted 7 years ago

“Products arrived on time and were very good. Like in picture”

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Posted 7 years ago

“Punctual and perfect”

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Posted 7 years ago

“I made my order on 26th of March and I'm yet to receive it. I had ordered it in plenty of time to wear to a wedding last Friday but unfortunately it didn't arrive, and is yet to arrive! Customer service representative Anand was very helpful but I'm disappointed with the fact that the tie didn't arrive in time and I'm yet to receive it. If it doesn't arrive next week I will be seeking a full refund.”

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Posted 7 years ago

?Hi Kilian! You've every right to be disappointed - we're very sorry you missed your event, we should have arranged for a re-send as soon as you got in touch. At this point I'm bound to think that your order has been completely missorted by the mail or something - even with a delay it shouldn't take this long. ??Damage is done, but we can still arrange for a re-send or if you prefer the refund solution. I sent you an e-mail with suggestions on how we should resolve this matter as soon as possible - please answer that and we'll take care of it first thing. best regards Anand, Tieroom customer service

Posted 4 years ago

“Great selection, good prices, quick delivery and good quality - anything else...?”

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Posted 7 years ago

“Just what I needed”

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Posted 7 years ago

“Absolutely brilliant first class service - great personal service, speedily despatched and next-day delivered with plenty of time to spare for a high profile awards ceremony!”

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Posted 7 years ago

“Once again excellent quality and value for money. Very efficient delivery service”

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Posted 7 years ago

Tieroom UK is rated 4.7 based on 2,040 reviews