Tiertime Reviews

Name: Tiertime
Rating: 4.75

4.8 Rating 1,716 Reviews

95 %

of reviewers recommend Tiertime

4.8

Based on 1,716 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Anonymous

Anonymous // 01/01/2019

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“Fault was reported, faulty part was shipped immediately.”

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Posted 3 years ago

“Tiertime has always gone out of its way to make sure a brotha is happy. Seriously without them, I wouldn't have given up. Thanks, much appreciated. -Dez”

Tiertime 5 star review on 16th April 2022

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Posted 3 years ago

“Thank you Nick =)”

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Posted 3 years ago

“Why? I can't accept my account”

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Posted 3 years ago

“Thanks for the help and support!”

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Posted 3 years ago

“I’ve had good support from the day I started to have issues with this device and will recommend tiertime UP300 to others when the occasion arises.”

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Posted 3 years ago

“Very good. Very quick.”

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Posted 3 years ago

“Responded reasonably quick.”

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Posted 3 years ago

“I am extremely satisfied with the customer support of tiertime for my cetus3d mk1. They are helpful and enumerated the possible causes/solution to my problem. Moreover, they even follow-up on how my printer was doing after some time. I am pleased that they are concerned with the overall well-being and experience of end users like me. Thank you sooooo much tiertime!”

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Posted 3 years ago

“Initial reply took a bit longer than expected and initial suggestion to fix the issue not useful, but I am not able to try the current suggestions at the moment so I live with it for the moment”

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Posted 3 years ago

“MERCI BEAUCOUP POUR L'ASSITANCE ET L'AIDE”

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Posted 3 years ago

“Tutto OK.Grazie”

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Posted 3 years ago

“It took a long time before I got an answer, but the answer I got in the end, solved my problem.”

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Posted 3 years ago

“thank you!”

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Posted 3 years ago

“Thanks Cecelia, have a happy new year, pray for peace!”

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Posted 3 years ago

“I was able to figure it out on alot of things I ruled out. I ruled out hot end by replacing it I ruled out cable by also replacing that. Turned out to be a solder joint that was not solder on the logic board on top of the extruder. That connects to the hot end. The bottom of the pin on the board was soldered. But not on the top of the pin on the top side of the board. It's a double layered board where there are traces that are on top of the extruder board and on the bottom. The top part of that pin had zero solder on the contact making it defective from factory. Being out of warranty I had to solder that pin properly that goes to the hot end. That solved the nozzle too hot completely and nozzle too cold error completely.”

Tiertime 5 star review on 23rd February 2022

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Posted 3 years ago

“Support was helpful and the problem was quickly fixed.”

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Posted 3 years ago

“Very good service and product. I have had my cetus v2 extended for some years now and 1 set of new nozzles and turning a screwdriver now and then keeps it running like new!”