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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Anonymous
Anonymous  // 01/01/2019
Cecelia was extremely fast, warm and efficient when dealing with one of our customer's order, which came with one part broken and she will be shipping that part for that school and some spare ones for us, as it's a 3D printed fan guard that is quite weak and may break easily (we already have one at iMakr like that) Cecelia is just what I try to be and what I expect from colleagues or partners... Well done, thanks a lot on behalf of iMakr! Ricardo Naveira (iMakr London).
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Posted 2 years ago
I am very satisfied!
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Posted 2 years ago
Got a quick answer, with available research in to my issue and a satisfactory answer. No problems at all
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Posted 2 years ago
Everything is fine
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Posted 2 years ago
Quick response, check to be sure that problem is solved. Thanks to her.
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Posted 2 years ago
Thank you. I replaced the cable from the heater thermistor to the ribbon cable as well as the 4 pin connector and this seems to have fixed the problem.
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Posted 3 years ago
Thank you very much for your help, my problem was solved in a good way.
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Posted 3 years ago
Solved thanks
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Posted 3 years ago
Fast response to questions about shipping and sent updates after the initial inquiry. Excellent customer service.
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Posted 3 years ago
Fault was reported, faulty part was shipped immediately.
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Posted 3 years ago
Tiertime has always gone out of its way to make sure a brotha is happy. Seriously without them, I wouldn't have given up. Thanks, much appreciated. -Dez
Tiertime 5 star review on 16th April 2022
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Posted 3 years ago
Thank you Nick =)
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Posted 3 years ago
Thanks for the help and support!
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Posted 3 years ago
I’ve had good support from the day I started to have issues with this device and will recommend tiertime UP300 to others when the occasion arises.
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Posted 3 years ago
Very good. Very quick.
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Posted 3 years ago
Responded reasonably quick.
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Posted 3 years ago
I am extremely satisfied with the customer support of tiertime for my cetus3d mk1. They are helpful and enumerated the possible causes/solution to my problem. Moreover, they even follow-up on how my printer was doing after some time. I am pleased that they are concerned with the overall well-being and experience of end users like me. Thank you sooooo much tiertime!
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Posted 3 years ago
MERCI BEAUCOUP POUR L'ASSITANCE ET L'AIDE
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Posted 3 years ago
Tutto OK.Grazie
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Posted 3 years ago
It took a long time before I got an answer, but the answer I got in the end, solved my problem.
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Posted 3 years ago
Tiertime is rated 4.8 based on 1,716 reviews