Time For Paws Reviews

1.5 Rating 156 Reviews

12 %

of reviewers recommend Time For Paws

Company Reviews

Questions

Metrics

1.5

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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How quickly does Time For Paws resolve customer queries?

Helpful Report

(2 months ago)

Greater than 88% of reviewers feedback is Time For Paws takes over a week to resolve customer queries.

Helpful Report

(2 months ago)

55.56%

Industry Average

“ Disgusting service 11 days from order to delivery. Veterinary food that is the only thing that my dog can eat, ordered in plenty of time and only scraped through to having a meal to spare. Emailed them twice and no response at all. I will never order from them again and advise anyone that needs anything in a reasonable time frame not to bother ”

- Anonymous

“ Disgusting customer service. ”

- Joanna Hall

“ Disgraceful service I have emailed to cancel the order due to the delay in delivery called there customer care number many many times again to luck I cancelled the order they delivered eventually but I don't want it now I had to order from another supplier, my advice would be don't use them the are a disgrace ”

- Sean harris

Time For Paws Reviews

Customer Service - Average