Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

“The stump bucket works fine for what it is. did not like that they show. free shipping on thier website, but then on checkout they hit you with a $75.00 handling fee. Just say its 75 bucks to ship it.”

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Posted 1 year ago

“Well it came in two shipments Using the same tracking number Needless to say I was confused when it showed up and everything wasn’t there!”

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Posted 1 year ago

“Fork lift attachment came with a lot of chipped paint and pins did not align. It is a tractor implement so not a huge deal on the paint, but surprised that they sent it out with the pin misalignment. They compensated me to repair the pins without having to send the implement back. Ok with the purchase and service overall.”

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Posted 1 year ago

“When looking over the attachment I observed that many of the welds were poor and did not penetrate the metal. I am going to have to fix that so it doesn’t brake on me while using it. Also it only has one grease fitting rather than three which would cover each of the pivot points.”

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Posted 1 year ago

“The safety cage is well built and I think it will work well. I bought from Titan because their products are American made. Imagine my surprise when I read Made in CHINA on the box ! I would appreciate it if someone from Titan could explain what happened ! If I had wanted something made in China, I could have paid less. The main reason for only 3 stars is the words Made in CHINA !!! Please respond !”

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Posted 1 year ago

Hi, we apologize for any inconvenience. We carry both imported and domestic products. Most of the item was designed and engineered in the U.S. and fabricated with strict quality control standards overseas (Mainland China). This product has been a top performer for many years and is very well-reviewed. We're so confident, that we offer a 100% Satisfaction Guarantee and a one-year warranty. We're always available via e-mail and can be contacted directly at 1-800-605-8241 if you have any other questions. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“To big for my ripper, but i'll make it work.”

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Posted 1 year ago

Hello, thank you for your feedback and we apologize for any inconvenience. We pride ourselves on providing high-quality products. We're delighted you received your order. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“The Cat 1 ballast box I purchased appears fully functional, with what appear visually to be very good welds. The paint quality is quite lousy, with many flaws, but that is not a significant concern for me. More concerning is the inaccuracy of the advertised volume. It is advertised as 5.3 ft³. While the outside dimensions of the box may consume a volume of 5.3 ft³, the interior of the box that is meant to be filled with ballast (omitting the two pipes intended to be unfilled) is actually only 4.0 ft³. While I will still be able to make use of the product, it will require filling some of the ballasted volume with a higher density material than either cheap concrete or Portland cement. The lift pins and top link pin are in the correct locations to work my quick attach hitch. This product appears perfectly functional, but I would have purchased a more expensive alternative ballast box had the ballast volume of the box been accurately advertised. The delivery time was fantastic, with the box received just four days after placement of the order. This alone is not a big enough concern to chase me away from Titan purchases. I just placed an order for a set of Titan pallet forks.”

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Posted 1 year ago

Hello, thank you for your feedback and we apologize for any inconvenience. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team. We're delighted you received your order. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Box was beat up, item was not packaged well (it was just thrown in the box loose) and the one loose piece of bubble wrap didn't do anything to protect the parts. Shelf and drawer were bent up and scratched. Base was scratched.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 1 year ago

“The replacement blades for the 72 inch finish mower are thinner and narrower than the original. I hope they last ok”

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Posted 1 year ago

Hello, thank you for your feedback and we apologize for any inconvenience. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team. We're delighted you received your order. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Ordered heavy duty forks had to make two orders cause I thought they came as a pair. I guess it’s just my stupidity and not reading the description”

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Posted 1 year ago

“I found a trolly for half price after i had purchased yours”

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Posted 1 year ago

“Did just fine”

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Posted 1 year ago

“I couldn't get the ratchet-style boomers to work in my application I had to go to Tractor Supply and purchase standard boomers but other than that it worked as advertised”

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Posted 1 year ago

Hello, thank you for your feedback and we apologize for any inconvenience. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team. We're delighted you received your order. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Box is well made and arrived in a very timely manner however the shipping company FedEx had absolutely no regard and apparently dragged package along it's face side and severely scraped and scratched the box.i will be adding accessories and repainting it myself”

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Posted 1 year ago

Hello, please accept our sincere apologies if the box of the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Order and shipment went well, on time and packaged well. Assembly and adjustment were helped by online instructions but they lacked detail and use recommendations. String lines were thrown out regularly, and one holder no longer works, but two strings seem to do fine. Light duty on grass it operated as expected.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 1 year ago

“Item was not what was ordered , but resolved ok”

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Posted 1 year ago

Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who processed the refund for you. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Normally, I give Titan 5 stars, but things seem to be slipping a bit. The shopping part was fine, but the follow through, not so much. The bolt on wheels had a broken grease fitting when they arrived due to poor packaging. They are way too heavy for a simple cardboard box - got banged around a lot. Customer service did a most excellent job of replacing it quickly. The landscape rake itself was fine, except for the fact that the bolts and lynch pins to attach it to the tractor were not included. Fortunately, all the other attachments I have ordered from Titan had those included and I was able to use them. Not necessarily a huge thing - just a downgrade from past experiences. Which brings me to the big reason for only 3 stars. All my past orders from Titan have been "free shipping" as is advertised. This time, I was charged a $75.00 freight fee. Since most of my attachments have come motor freight with no extra charge, I was not expecting this. I am thinking that you shouldn't advertise free shipping - or at least explain the limitations.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Damaged in shipping was able to repair it myself”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“not deep enough”

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Posted 1 year ago

Hello, thank you for your feedback and we apologize for any inconvenience. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team. We're delighted you received your order. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“I needed an adapter to make my new auger fit my Bobcat. There are two types of adapters with opposite male and female ends. The one I needed was not in stock and there was expected time it would be in stock.”

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Posted 1 year ago

Hi, I have researched the product you are inquiring about. Unfortunately, the round-to-hex adapter is currently in production with our manufacturer and we do not have a solid date for arrival. I apologize for any inconvenience. You may subscribe to our newsletter to be notified once this comes back in stock. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Titan Attachments Reviews