Titan Ramps Reviews

Name: Titan Ramps
Address: 3839 Forest Hill Irene Rd, Suite 100, Memphis
Rating: 4.04

4.0 Rating 1,486 Reviews

75 %

of reviewers recommend Titan Ramps

4.0

Based on 1,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All of the u-bolts provided broke before I used the ramps. They were made of stainless steel, too soft. Just moving the ramps by hand caused each of them to break.”

Helpful Report

Posted 2 years ago

Hello Antony, please accept our heartfelt apologies for the hardware's poor condition. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. I sent you an email on May 20, 2022, offering some solutions to your concern, but I have yet to receive a response. You can email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 2 years ago

“The drag is really heavy duty. Does an excellent job.”

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Posted 2 years ago

“Great price, small little dent in the ramp but nothing I’m gonna whine about.”

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Posted 2 years ago

“this is my second ramp from Titan ramps, I had purchases a portable one that actually cost more ramp off amazon that lasted with dachshunds using it one rated for 600lbs it folded in center well after a year bolt broke in half on that so called 600 lb ramp with just dachshunds using it since it acting like ti would not hold me pushing my mom in wheel chair up the ramp from garage to house. Titan is much better made and with it only folding in half suitcase mold it is 1000 times better then fast fast shipping. so buy for best titan the suitcase ramps are strong sturdy”

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Posted 2 years ago

“good product fast del.”

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Posted 2 years ago

“Had to make a few adjustments to make it assembled, the frame was out off square maybe do to the missed handling of the merchandise the package was dragged instead of using a dolly and a section of metal and paint was rubbed off plus one 3/8 bolt head snapped.”

Helpful Report

Posted 2 years ago

“Very fast shipping. Good ramps. Happy with purchase”

Helpful Report

Posted 2 years ago

“Good prices and quick shipping. I would recommend.”

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Posted 2 years ago

Hello Joey! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 2 years ago

“Awesome I like them a lot thank You better than paying 350 for a ramp.”

Helpful Report

Posted 2 years ago

“Perfect for my side by side drove it right up on my flat bed truck no more trailer to pull”

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Posted 2 years ago

“nice deal for the man that wants to work on his bikes at home! I love it so far”

Helpful Report

Posted 2 years ago

Hello Carlos! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 2 years ago

“The most amazing experience. The fastest shipping I ever had.”

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Posted 2 years ago

“Good quality , have not used them yet”

Helpful Report

Posted 2 years ago

“Product is as described but the contracted customer service team is horrible. The product came about a week late. FedEx was completely incompetent and horrible. The product was lost and I asked titan for a new one to be shipped. They called FedEx supposedly and told me the package was ready for pick up at a pick up site. 10 seconds after the call FedEx called (following up from a previous call) saying that the package was lost and whomever told me it was at the pick up site was wrong. I continuously had to deal with diff levels of FedEx until I got a local rep in the US. They sent someone to search the warehouse and the truck and ended up finding it. I spent a good half of a day minimum trying to fix the problem myself since FedEx and Titans customer service were useless.”

Helpful Report

Posted 2 years ago

Hello Matthew, please accept our heartfelt apologies if the item did not come promptly. Unfortunately, we have no control over these delays, and our carriers do their best to keep the tracking information current. Your feedback will be used to enhance our shipping process and ensure that our partner couriers deliver our packages on time. I checked your account and found that your order was delivered on May 11, 2022. If you need further assistance, please email us at info@titanbrands.com and mention PBR Joanna.

Posted 2 years ago

“quality of the product was excellent the fact that you can easily change from rake to grader blade in minutes is genius”

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Posted 2 years ago

“Item shipped is the item that was ordered, and it arrived quickly. Cant ask for more.”

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Posted 2 years ago

“The order process was easy and I received my order within a few days, which surprised me considering my item was bulky and quite heavy. I love the drag harrow I ordered too!! It's fantastic and works great!!”

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Posted 2 years ago

“Not together yet due to needed assistance which has been slow to obtain this time of year but love it so far and am looking to get cover protector made soon”

Helpful Report

Posted 2 years ago

“Andrew W was very good. He helped me get the right ramp for my application. He was the decisive factor why I made the purchase.”

Helpful Report

Posted 2 years ago

“I ordered a 7.5 motorcycle ramp. I received it in a timly manner but when it came off the truck the packaging was in bad shape. Once opened, I noticed the hardware packaging was also torn open and some of the hardware to secure the ramps together was missing. Long story short, after talking to the manufacturer, it seemed to be more of a headache than it was worth to get the problem taken care of through them. Quality of the ramps: The craftsmanship of the ramps could have been better. The coupling of the hinges was not in alinement and required some friendly persuasion to get them aligned to connect the two components. When placed for use the ramps had some spring action at the fold. I'm thinking this is due to the miss alinement of the hinges. Also found some of the welds were cracked. I would have returned them for a full refund but the cost of shipping them back; which would be deducted from the purchase price was not worth it in the long run. Even with all of this, I was able to make them work but I feel the quality control could be a lot better.”

Helpful Report

Posted 2 years ago

Hello Patrick, please accept our heartfelt apologies for the poor quality of the item you received and the parts of your order that were missing. We value our customers' opinions and are constantly working with shipping providers to enhance our packaging so that it can survive the stresses of transit. We'll also improve our shipping process so that our warehouse team properly inspects the items before shipping to confirm that all parts are present. I checked your account and found that on 5/18/2022, a partial refund was issued. If you need further assistance, please email info@titanbrands.com and mention PBR Joanna.

Posted 2 years ago

Titan Ramps is rated 4.0 based on 1,486 reviews