Titan Ramps Reviews

Name: Titan Ramps
Address: 3839 Forest Hill Irene Rd, Suite 100, Memphis
Rating: 4.04

4.0 Rating 1,486 Reviews

75 %

of reviewers recommend Titan Ramps

4.0

Based on 1,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package was torn up. I was missing hardware and instructions are garbage. I learned how to assemble from an MSW video on youtube.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. We can issue a replacement part for you but sourcing the hardware might take 60-90 days. To avoid further delay, we are offering you to purchase it locally and send us the receipt for reimbursement. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Good product easy to use web site.”

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Posted 1 year ago

“Service delivery was good. It says to do a rater on customer service. I haven't spoke to know one. I order it on line”

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Posted 1 year ago

“Great product. Set up at 100 yards, painted orange,is easy to see, and is holding up as expected.”

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Posted 1 year ago

“Excellent products, fast delivery. Very easy process, thanks guys.”

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Posted 1 year ago

“I purchased three ramps from Titan. One directly and two from Amazon. Shipping was pretty fast. The ramps are strong enough to handle my motorcycle as indicated in their listing. There was a little damage on two of the ramps from shipping. The boxes they ship in our OK but at the end and corners, it probably needs a little more reinforcement. I don’t think the damage was significant.”

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Posted 1 year ago

“Fedex lost the shipment......Titan would NOT make it right for over 10 days!!”

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Posted 1 year ago

Hello. Please accept our sincere apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“It has worked out perfectly.”

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Posted 1 year ago

“Fast easy purchase for a quality product! Sale price made it affordable for my budget! Thank you!”

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Posted 1 year ago

“Delivery was delayed twice but I was not informed why. The first time it was sent back to CA”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 1 year ago

“We have not removed from the box yet. But delivery was spot on.”

Helpful Report

Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 1 year ago

“Great strength for being lightweight and mobile”

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Posted 1 year ago

“Item delivered box was ripped and taped all over. No assembly instructions were included. Parts in box were damaged. Called right when we received item and several times after and no response to about problem and all was said fill out warranty in which we did. The never heard back fro anyone.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanramps.com if you require additional assistance.

Posted 1 year ago

“Ramps are over priced for what you get. They are not heavy duty. 3/16 aluminum with not enough support. The 20% restocking fee and process they make you go through to return them makes it impossible to return. I will never shop Titan ramps again.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. However, as stated in our return policy, Titan will offer a refund of your original purchase price minus the restocking fee within 30 days of your delivery date.  Unfortunately, we don't have control over the return cost as it is being paid to the carrier. Here's the link to our return policy for your reference, https://www.titanramps.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“At 10' long, this is a monster of a ramp- made even more so by the 18" width. It's just a beast. I found the extra length handy when loading my sport bike, which has a very low belly pan. (Long ramp = lower angle at the ramp-to-bed transition). I also found that the extra width means I don't have to be particularly careful about having the bike lined up EXACTLY right when loading/ unloading. The downside is that this thing is reasonably heavy. You could probably get away with a narrower ramp if you're loading sport bikes or dirt bikes, but if you have a big cruiser, you'll welcome the overall size.”

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Posted 1 year ago

“Nice pröduct”

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Posted 1 year ago

“On-time delivery. Customer support to make sure they sent the correct part was great.”

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Posted 1 year ago

“easy to set up and was the perfect product for what I need it for”

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Posted 1 year ago

“I have always depended on your AR500 Steel targets. Your quality and workmanship is first rate and I can depend on fast shipping. Keep up the good work!”

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Posted 1 year ago

“ALUMINUM WHEELCHAIR RAMP IS GOOD”

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Posted 1 year ago

Titan Ramps is rated 4.0 based on 1,486 reviews