Name: Titan Ramps
Address: 3839 Forest Hill Irene Rd, Suite 100, Memphis
Rating: 4.04

“ramps work great”

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Posted 1 year ago

“Shipped fast and kept me informed. Thank you.”

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Posted 1 year ago

“Very Impressed by the ATV stand. I did bend the approach ramps with a 1400lb zero turn though.”

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Posted 1 year ago

“Fast effecent delivery. Great looking, light and strong ramps.”

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Posted 1 year ago

“Received notification every step of the process. Ramps received on time as stated.”

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Posted 1 year ago

“Customer service was excellent. Fast on time delivery. Exceptional quality. Now I can get out of my house. Thank you Titan..”

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Posted 1 year ago

“Excellent product; prompt delivery, reasonable pricing”

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Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 1 year ago

“Works great for our needs!”

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Posted 1 year ago

“Titan Ramps addressed the problem I had with my order quickly and without hassle. They understood right away what the problem was and addressed it. I will definitely use Titan Ramps again based on the customer service alone.”

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Posted 1 year ago

“Much better than another ramp I paid more for. The directions need to be rewritin as 7" says max height that's 7 inches lol now over 24" is more like a reasonable number!”

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Posted 1 year ago

“My new ramps were delivered sooner than expected.”

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Posted 1 year ago

“I can only give 3 stars since I have not gotten to use the ATV stand yet. As for shipment and assembly. The shipping was fine no issues. As for assembly, I’m glad I have extensive mechanical background. The instructions you get online are worthless. It’s better to use the picture. The hardware that was sent should be different, since the product folds all the bolts should have a length of non-threaded shank. So you don’t over tighten and the bolts should be a little longer. There also needs to be enough flat washers and lock washer for everything. That being said. It’s sturdy and light weight. Doesn’t fold up the beat but good enough. I will update after using.”

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Posted 1 year ago

Hello! We are so happy you are pleased with your order. Titan strives to create great experiences and we are glad that this interaction was no exception. As for the assembly, you may also reach out to our product team if you still have a hard time with the manual, and they will be glad to assist you with the step-by-step assembly procedure. You may call 888-410-1503 and press option 5 for Product Support. We hope to be able to serve you again!

Posted 1 year ago

“Your customer relations is great. I love my ramps.”

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Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 1 year ago

“The ramp is fine. I am satisfied with it. I am not satisfied with the shipper. The ramp reached Sacramento, 75 miles from my city, on Friday. It was in my city, San Jose, Ca on Saturday. It was not delivered to my home until Wednesday afternoon. The delivery man was very polite and helpful. I appreciate his work. I do not appreciate SAIA taking so long to get the ramp to my home.”

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Posted 1 year ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 1 year ago

“The ramps work perfect for my tall truck”

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Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 1 year ago

“It appears as a well made article, but too much of a hump where it attaches to the entryway where I cannot close my storm door. Trying to figure out how to return.”

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Posted 1 year ago

“Fast shipping, but didnt come with bolts to put together, I had to go to home Depot to buy bolts, screws and nuts. If I knew it was going to be like that I would have gotten the necessary hardware before purchasing”

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Posted 1 year ago

Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. We can issue a replacement part for you but sourcing the hardware might take 60-90 days. To avoid further delay, we are offering you to purchase it locally and send us the receipt for reimbursement. You can email us at info@titanramps.com if you require further assistance.

Posted 1 year ago

“Good quality product and a decent price.”

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Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 1 year ago

“Good and sturdy. U bolts were meh!! 1 was unusable. Otherwise great.I would order longer ramps next time.”

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Posted 1 year ago

“Ramps seem to be good quality. Fast shipping. But not going to work for the job I need!!”

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Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Titan Ramps Reviews