Titan Ramps Reviews

Name: Titan Ramps
Address: 3839 Forest Hill Irene Rd, Suite 100, Memphis
Rating: 4.04

4.0 Rating 1,486 Reviews

75 %

of reviewers recommend Titan Ramps

4.0

Based on 1,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and very timely response. The product is as ordered”

Helpful Report

Posted 2 years ago

“The 7ft ramp is exactly what we needed to put power chair into my SUV with relative ease. The price was reasonable and delivery was much sooner than I expedted. Good purchase”

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Posted 2 years ago

“Fed Ex lost the package but Titan found it and re delivered it fairly quickly. Fed Ex sucks but Titan is great. The 1500lb 10ft ramp is heavy duty, great quality, and good traction loading my DR 650 onto the flatbed truck. I'm sure it can handle much larger bikes.”

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Posted 2 years ago

“Ramp looks great and strong enough for all our needs. Hand rails are easy to attach without instructions. Downside is did have damage to ramp looked like prepackaging and I gave up on trying to download manual.”

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Posted 2 years ago

“They make good on all they said they would! Old fashioned...good on their promise!!”

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Posted 2 years ago

“Thank you! Everything is good! 🙌”

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Posted 2 years ago

“Was not happy with the check out process and the banner which promised a discount and did not deliver. Their prices are advertised as sale prices for months on end which by law in most states is the price and no longer a sale price. You can buy the same ramp elsewhere for $339.00... This first set we bought was for our daughter... We will buy the other units, for us. Grace Jalamana, negative results, negative consequences.”

Helpful Report

Posted 2 years ago

Hello Edward, please accept our heartfelt apologies if your request to apply the 5% discount to your order was not granted. Unfortunately, the item you purchased was already on sale. Please be advised that you can only use discounts/coupons on items that are regular-priced. This is also indicated on the terms and conditions under the 5% discount offers. I checked your account and noticed that you've already spoken with one of our product specialists, who has already submitted your return request. Please email us at info@titanramps.com with the subject PBR Amyra if you require further assistance.

Posted 2 years ago

“It was phenomenal experience they shipped it very fast. Great price for a good product. My mother in law fell and broke three bones in her foot and she couldn’t come home until she had a way into the house. This was approved by the physical therapist. This was a good compromise and easy to remove when she doesn’t need it. Would definitely use again.”

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Posted 2 years ago

“We live in country and cannot download instructions, needed instructions”

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Posted 2 years ago

“Ramps arrived in good shape in the time stated for delivery.”

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Posted 2 years ago

“My 6' wheelchair ramp was delivered by FedEx on time and in excellent condition as described.”

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Posted 2 years ago

“Great quality products. Competitive prices and great service. Don't know what else to say.”

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Posted 2 years ago

“I am able to load up my scooters easy with our new titan ramp on to our pickup”

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Posted 2 years ago

“The black stuff in the ramp with one loading is already coming off very grappy”

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Posted 2 years ago

Hello James, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. We value our customers' feedback and are constantly working with carriers to enhance the products we manufacture to achieve our goal of providing the highest quality possible. We sent you an email on July 05, 2022, asking for photos, but we have yet to hear back. Please email us at info@titanramps.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Great Service”

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Posted 2 years ago

Hello Jim! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery, so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star, as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 2 years ago

“Looks very secure, hope it will hold the atv and person while loading”

Helpful Report

Posted 2 years ago

“Ramps shipped and delivered on time. Very light weight, making carrying and set up easy. Ramps flexed a little bit from my weight walking on them but, held up great loading a Honda Rancher. Reason for 4 stars, paint was chipped in a few places and a spot where the hinge is a little bit bent.”

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Posted 2 years ago

“Perfect for wheelchair use Thank you”

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Posted 2 years ago

“Delivery went well. Construction seems strong and durable”

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Posted 2 years ago

“Ramps are great. Box was pretty beat up. Fed EX delivered it to the wrong address. I have a retail business at this address. But I had to go pick it up at the appartments next door. Dennis”

Helpful Report

Posted 2 years ago

Hello Dennis. We sincerely apologize for your experience. We were able to locate your recent order with us and found the order was shipped within 24 hours of placing the order and shows delivered within our promised 5-7 business days. We hate to hear that FedEx delivered your order to the wrong address. In the future, I recommend contacting their customer service department to clear up those issues with them to avoid that happening again. Please email us at info@titanramps.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

Titan Ramps is rated 4.0 based on 1,486 reviews