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Titan Ramps Reviews

4.0 Rating 1,486 Reviews
75 %
of reviewers recommend Titan Ramps
4.0
Based on 1,486 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Titan Ramps Reviews
Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Anonymous
Anonymous  // 01/01/2019
Great basket for my grizzly 700 special edition. was thinking of getting another. Thanks
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Posted 2 years ago
I ordered the ramps for use at our lake house. I will not be using them until spring of 2023 due to the weather here in Wisconsin!
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Posted 2 years ago
Very convenient and functional. I was told by Central States Mobility that this is good ramp for scooters.
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Posted 2 years ago
There were no instructions on how to put it together... it is not very stable - we have had to go and buy additional bolts to make it sturdy enough to travel long distances.
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Posted 2 years ago
YOUR COMPANY SENDS ME A DEFECTIVE UNIT. AFTER 4 DAYS OF SPEAKING TO 3 PEOPLE AT TITAN, SENDING 3 CLEAR PHOTOS OF YOUR DEFECTIVE UNIT TO YOUR PEOPLE, NOT ABLE TO USE THIS DEFECTIVE UNIT FOR SAFETY REASONS, AND WAITING FOR A RESPONSE TO GET MY MONEY BACK, I FINALLY GET THE EMAIL BELOW. NOW I WILL NEED TO WAIT UP TO 90 DAYS TO GET MY MONEY BACK. YOU HAVE THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. Cheenee Mallari (Titan Ramps) Dec 8, 2022, 9:10 PM CST Hi Jesus, I hope all is well and I will take your warranty claim from here. We apologize for the issue you had with your order. Your claim is now open and the warranty claim process has begun. Please be aware that this process can take up to 30-90 days. During this time of investigation and diagnosis, there may be gaps in time that you do not hear from us, however, do know that we are actively working on it. We will provide you an update once a week unless otherwise specified. I appreciate your patience and will follow up with you soon. Thanks, Chee Mallari Warranty Support Titan Ramps Support
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Posted 2 years ago
Recieved the wrong item.
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Posted 2 years ago
Gonna be blatantly honest here. The ramps seem solid, but the aluminum welds are really poor and ugly on spots on both ramps. Still black soot from the process is on both ramps. The box was pretty much beaten up once it got to me. The price is right, but the rest needs improvement.
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Posted 2 years ago
Good product delivered quick
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Posted 2 years ago
Just what we wanted and was shipped quickly
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Posted 2 years ago
The only thing that was sub-par are the Mickey Mouse straps. I will be upgrading the straps. My heath is too important to trust those when loading and unloading.
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Posted 2 years ago
Worked great for me
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Posted 2 years ago
Thank you for your very reliable service and great products.
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Posted 2 years ago
Fast shipping. Ramps work great with my lifted truck.
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Posted 2 years ago
Good products and delivery.
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Posted 2 years ago
Great timing on delivery. Thank you
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Posted 2 years ago
Works great for my steps
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Posted 2 years ago
I purchased a 9.5ft ramp with rails. I got 2 rails no ramp. You are more concerned about getting your rails back then to ship me a ramp. The error is your mistake but I’m paying the price for your mistake.
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Posted 2 years ago
Easy installation, good quality, a big help!
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Posted 2 years ago
The only complaint I have is that it is impossible to keep the ramps in place unless you have at least 2 people to hold while object is moved up them.
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Posted 2 years ago
The Titan ramps shipped quickly. They are very affordable. Also they are very sturdy. I will never worry about a stretcher tipping over again.
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Posted 2 years ago
Titan Ramps is rated 4.0 based on 1,486 reviews