Titan AV Reviews

Name: Titan AV
Address: 244 Earnshaw Road, Northgate, Queensland
Rating: 4.80

4.8 Rating 1,395 Reviews

96 %

of reviewers recommend Titan AV

4.8

Based on 1,395 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Titan AV:

We are Titan AV. Our solutions help Event Producers, AV Installers, and DIYers to set up and bump out with no costly hiccups.

We’re focused on bettering our people and products. Whether that’s through our recycling, manufacturing, or safety initiatives, our collective goal is to grow responsibly. Which is why we put our products through some of the most rigorous tests imaginable. We break it so you don’t!

We design products to solve problems, look good, save time and live tough. We examine every material and detail, so anytime you set up with Titan AV you can rest assured it won’t let you down. Set ups without the hiccups!

Visit Website

Phone:

07 3423 3463

Email:

sales@titanav.co

Location:

244 Earnshaw Road,
Northgate
Queensland
4013

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Titan AV 5 star review on 22nd February 2025

John M

Titan AV 5 star review on 20th February 2025

Paul S

Titan AV 5 star review on 17th December 2024

GARY C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a couple cables a few weeks ago and I am chuffed. Amazing quality for such a small price, and those little Velcro cable ties are perfect for keeping your cables neat and tidy. Highly recommended”

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Thanks for the great feedback Daimon!!

“You guys are awesome you know your products very helpful and your pricing is fair Thanks heaps”

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Thanks Henry!!

“Yep, all the ticks in the right boxes, your service is spot on, and my roadcase has changed my life! Keep doing what you are doing.”

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Life Changing??!! Great to hear Ned!

“Quality of server rack was poor. Side rails where only fixed in one place and fan had a lack of insulation over the 230v joints. Would not purchase again.”

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“Thank you for your excellent service”

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Thanks for the 5 star review Greg!!

“Nothing negative to write it is what it is and as advertised”

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Thanks for the 5 star review Hayden!

“Very happy with my mic and guitar lead. Great quality and prompt delivery”

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Thanks heaps for the 5 star review Joseph!!

“Awesome product and fast delivery”

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Thanks for the great review Jane!

“Very happy with the product good service and easy to deal with”

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Thanks for the 5 star review Robert!

“I have purchased many times from VFM. The shipping is always super fast and the products spot on. I recommend them to everyone.”

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Thanks for the great feedback Peter!

“great product. great service. very happy”

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Thanks for the 5 star review Dennis!!

“Wonderful customer service and support”

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Thanks for the great feedback Brady!!

“I am still waiting for my product , it was due on the 21st of December. I have been in contact with the sales team but they are on holidays until the 8th of January.”

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“Costs of Shipping & Handling fees to Perth could be handled better before checkout. Packing should be packed better as the thin cupboard cannot handle the weight of the open frame rack within and abuse of couriers. Luckily no parts were missing. Bubble wrap or shrink wrap will be a nice touch. Otherwise a pretty good experience.”

Helpful Report

Thanks for your feedback Tj. I have passed this onto our operations department. We use a thinner, recycled cardboard for our packaging to bring the cost of the product down.

“Never had a problem dealing with Titan AV. Awesome customer service and good value for money. Would highly recommend using this company.”

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Thanks for the 5 star review Jason!!

“Thank you titan av, very cool”

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Thanks for the 5 star review Nick!!

“Great team and great products.”

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Thank you so much for your wonderful 5-star rating!

“Far too slow in transportation of goods. Over 2 weeks!”

Helpful Report

Thank you for sharing your feedback with us, and we sincerely apologise for the extended delay in transporting your goods, particularly during our Black Friday sale. The overwhelming response led to an unprecedented surge in orders, impacting our dispatch times. Furthermore, the freight companies we partner with faced challenges managing the increased volume of Black Friday shipments industry-wide. We are always working on improving our shipping service and we appreciate your feedback.

“I haven't used the shadow foam yet, but the cost was very reasonable and quick postage!”

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Thanks for taking the time to drop us a 5 star review Lois!

“Prompt service delivering an excellent product”

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Thanks Brian for your 5 star review!

Titan AV is rated 4.8 based on 1,395 reviews