Titan AV Reviews

Name: Titan AV
Address: 244 Earnshaw Road, Northgate, Queensland
Rating: 4.80

4.8 Rating 1,398 Reviews

96 %

of reviewers recommend Titan AV

4.8

Based on 1,398 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Titan AV:

We are Titan AV. Our solutions help Event Producers, AV Installers, and DIYers to set up and bump out with no costly hiccups.

We’re focused on bettering our people and products. Whether that’s through our recycling, manufacturing, or safety initiatives, our collective goal is to grow responsibly. Which is why we put our products through some of the most rigorous tests imaginable. We break it so you don’t!

We design products to solve problems, look good, save time and live tough. We examine every material and detail, so anytime you set up with Titan AV you can rest assured it won’t let you down. Set ups without the hiccups!

Visit Website

Phone:

07 3423 3463

Email:

sales@titanav.co

Location:

244 Earnshaw Road,
Northgate
Queensland
4013

Write Your review

Tell us how Titan AV made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Titan AV 5 star review on 22nd February 2025

John M

Titan AV 5 star review on 20th February 2025

Paul S

Titan AV 5 star review on 17th December 2024

GARY C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product and fast postage”

Helpful Report

“Very helpful thank you”

Helpful Report

“Great rack strong and easy to setup.”

Helpful Report

“fast delivery very satisfied”

Helpful Report

“Great service. Fast postage.”

Helpful Report

“Great items at a great price. Great delivery during testing times. Will use again.”

Helpful Report

“Great staff and service”

Helpful Report

“Excellent communication and product. Thank you.”

Helpful Report

“I keep coming back because you have such great products at unbelievably reasonable prices compared to the rest. Keep up the great work guys. ”

Helpful Report

“I understand people have time off and businesses close over Xmas. But a notification somewhere of store/warehouse closure dates would have been appreciated. Apon original purchase no email was sent stating closure dates or web page had no notifications expect for a small note stating no deliveries will be sent until Wednesday 6th January 2021 was visible. Even google search said business was open over Xmas and New years break. I tried calling, but that rang out. How hard is it to set up an answering machine with message and also put notes/dates up on front door as I attempted pickup twice on Wednesday 28th Dec 2020 and Monday 4th Jan 2021 in which I had no idea when I could collect my purchase. I sent an email requesting a resolution, ok, so the business was closed, I never recieved a response until Wednesday 6th January 2021 informing me item was ready for pickup. Sorry guys, thats very bad and lazy customer service. On a positive note, the Caravan TV bracket was prefect and great price.”

Helpful Report

HI Chris, Thank you for leaving a review. All our hours were published on 20th December 2020 across our website, including the pinned top banner which appears on every page and Blog > https://www.vfmgroup.com.au/blog/vfm-blog/news/holiday-closure/ We also had updated our google business account opening hours to show the holiday hours (these usually appear differently to normal hours). We have checked this with google and the hours where correctly displayed. We also posted to our Facebook account regarding our closure, sent multiple emails notifying our customers of our hours, including order cutoffs and all our sales emails had an auto response also highlighting our closure and stating all emails and orders would be attended to from 7th January. We are sorry for any inconvenience caused due to our closure, however like most small businesses we rarely have time off and Christmas is the only opportunity afforded to us. Regards, VFM Team

“Great product & price, fast delivery & good communication.”

Helpful Report

“Top quality and fast delivery. Foam sheet makes a perfect target butt for archery”

Helpful Report

“Outstanding service. Knowledgeable staff & very prompt delivery of on-line orders.”

Helpful Report

“Good communication.”

Helpful Report

“Easy to order, kept informed of progress.”

Helpful Report

“Very fast delivery during COVID-19 lockdown”

Helpful Report

“Always very helpful and good prices”

Helpful Report

“Your product is great, installed it myself. Great to see an Aussie company provide this.”

Helpful Report

“I have purchased quite a few items from VFM over the past couple of years and I have always had a great outcome... everytime. Their web site is well laid out and they have a suitable range of items that I look for, always with a good price. I couldn't be happier.”

Helpful Report

“Extremely easy to deal with.”

Helpful Report

Titan AV is rated 4.8 based on 1,398 reviews