Titanium-Jewelry.com Reviews

Name: Titanium-Jewelry.com
Rating: 4.83

4.8 Rating 494 Reviews

98 %

of reviewers recommend Titanium-Jewelry.com

4.8

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

800-923-6609

Email:

mike@titanium-jewelry.com

Location:

9450 SW Gemini Dr #41854
97008

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Titanium-Jewelry.com 4 star review on 6th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service!!! Had to return ring twice due to trying to get perfect fit and they were awesome about it. No hassle at all and super nice about it. I would highly recommend to everyone!”

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Posted 9 years ago

“Not only is my husbands ring beautiful, but the company/designers are purely amazing to work with. We had the piece we purchased break bc of our own error and titanium jewlers is such an amazing company they fixed the piece for us at no charge other than shipping. Thank you for being such a great company to work with.”

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Posted 9 years ago

“great customer service with awesome ring exchange program!”

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Posted 9 years ago

“I had to do 2 returns to get the right size. Not the fault of the store at all. However some guidance about the fit might have helped, We used a ring sizer at a jewelry store for initial sizing, but the style of the ring - convex against the finger makes it fit a bit differently. They were accommodating in handling the exchanges but the shipping was slow and I thought pricey. Very happy with the product - a titanium ring.”

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Posted 9 years ago

“Wonderful experience”

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Posted 9 years ago

“Better than expected”

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Posted 9 years ago

“Overall I was pleased with the service as well as being notified that the rings were shipped. The only thing that can be worked on would be the engraving. It looked a lot smaller even though there was room to write bigger. The other thing is that one of the names they left out a letter and since they were wedding bands I did not have time to take care of this before the wedding. I checked the receipt and it was spelled correctly, if more attention can be paid that would be great. Other than that we were pleased with the rings.”

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Posted 9 years ago

“Very knowledgable and professional staff. They were able to get me a discontinued ring through Triton when no other jewelry store could. A+++++”

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Posted 9 years ago

“Prompt responses and very attentive, accommodating service. I have had to return and re-size several items, and it has always been an easy process.”

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Posted 9 years ago

“I was very impressed with the consumer service, and the product. Love the ring and would recommend it to anyone.”

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Posted 9 years ago

“Great quality, love the Jewelry, don't scratch\nGets lots of compliments. I will order again”

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Posted 9 years ago

“Ring was a bit thicker than I expected. Would have been nice to have a better reference for what to expect. Such as a simple scale to understand the thickness like "number of quarters.”

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Posted 9 years ago

“Second purchase from this company. Both times it was very easy to do. We bought tungsten rings. that are so handsome. The quality is great.”

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Posted 9 years ago

“You asked me to complete this survey to help you improve your service. My advice...don't change a single thing. This was the 2nd time I bought something from TitaniumJewelry.com. The first was 6 years ago and both times I got a great price as well as great customer service. Timely responses to questions, email notices regarding shipping and everything they said they would do happens in the time frame they say it will. This goes for their vendors too. I wish every company I dealt with had customer service up to this standard of excellence. I have recommend it to a friend who has also make purchases from the site and was extremely satisfied.”

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Posted 9 years ago

“This company has the best products and you cannot beat their service. If you are buying remotely, this is the closest experience as being on a jewelry store. They send you detailed pictures, take their time to explain and show you their options, honestly this is the best online experience I've ever had”

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Posted 9 years ago

“Excellent customer service!!”

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Posted 9 years ago

“I found the service to be excellent and very polite.”

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Posted 9 years ago

“Everything went well, no questions or problems. The packaging was good and the product arrived in good shape.\n\nThe quality is far better than you would expect for the investment in the product. I have bought several items from them, and am pleased with everything.”

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Posted 9 years ago

“Excellent customer service & quality products!”

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Posted 9 years ago

“The rings they sell here are top quality.”

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Posted 9 years ago

Titanium-Jewelry.com is rated 4.8 based on 494 reviews