TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived just in time for my birthday it was far better than picture excellent value”

Helpful Report

Posted 3 years ago

Dear Mrs. Dickson, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Item that arrived was not the item I ordered”

Helpful Report

Posted 3 years ago

“Been waiting nearly a month for my parcel not good enough”

Helpful Report

Posted 3 years ago

“The gift took longer to arrive than I thought but We agree that it is a beautiful well made piece and we will use TJC again”

Helpful Report

Posted 3 years ago

Dear Mr. Reid, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“really good lots of choice”

Helpful Report

Posted 3 years ago

Dear Susan, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent products at good prices”

Helpful Report

Posted 3 years ago

Dear Mrs. Brunet, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“no problem with delivery. would liked to have earrings delivered in a jewellery box being they were expensive.”

Helpful Report

Posted 3 years ago

Dear Mrs. Sainsbury, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“The diamond ring I bought recently is absolutley stunning. Other products I've bought,ie,bedding has been top quality .You give the best value in the world.”

Helpful Report

Posted 3 years ago

Dear Mrs. Dennett, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Things are getting tacky.”

Helpful Report

Posted 3 years ago

Dear Mr. Mills, Thank you for sharing your valuable feedback with us. I request you to please drop an email at "contactus@tjc.co.uk" where you're facing issue, we will help you out. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great Company, good value and nice jewellery. Mark wears earrings that he is presenting, and dainty necklaces next to his beard which is Unacceptable. Have sent texts to the studio on several occasions…….otherwise i watch all the time and bought a lot.”

Helpful Report

Posted 3 years ago

Good Morning, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. Please rest assured we will work on your feedback and try to further improve our services. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“great products and choice, great pricing, delivery is excellent! Never have any qualms buying from TJC, staff really helpful if you need them..”

Helpful Report

Posted 3 years ago

“Great service and quality”

Helpful Report

Posted 3 years ago

Dear Mr. Hopper, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Ordered the offer of Apatra neck product with free eye appliance.. The order was on screen with both male presenters banging on about the great deal. Confirmed with the operator what I would receive ie both products. When arrived there was only the neck appliance. I rang customer services only to be advised it was a time limited offer. This I disputed as my order was placed while still being televised. I have emailed and has no response a week later. I will now send it back and cancel my membership. At a cost to me for P&P. My reference was Ticket #R30G2”

Helpful Report

Posted 3 years ago

“There are very few things that have disappointed me and the main one was partly my fault for leaving it unopened for quite a while as it was goingvto be a gift at some point in the future. When I did open it to get ready to gift it was faulty but too late to send back.”

Helpful Report

Posted 3 years ago

Dear Mrs. Kerr, I apologise for the inconvenience caused in regards to the faulty item. However, we always advise our customer to check the item once they receive them and if there is any issue highlight to us with the return period so we can help accordingly. Each item comes with 30 days return period. Please rest assured we will work on your feedback and try to further improve our services. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have bought several items, good quality and excellent value for money.”

Helpful Report

Posted 3 years ago

Dear Ms. Meadows, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Customer service is appalling. Almost like they’re reading responses of a sheet. Totally put me off ordering again. Received 2 damaged items and called to return. Label was supposed to be sent to return free of charge. Called 3 times and still no label. Returned at cost to myself.”

Helpful Report

Posted 3 years ago

“Still waiting for my order to be dispatched after over 2 weeks. This is the 2nd time I've had the same issue indicating its a systemic problem”

Helpful Report

Posted 3 years ago

“Have had great products from TJC would buy again and again no problem”

Helpful Report

Posted 3 years ago

Dear Mrs. Kenna, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Not at all happy did not get to see my order royal mail sent them back the email read can not read the address”

Helpful Report

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews