TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great good value jewellery. Good efficient company to deal with.”

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Posted 2 years ago

“I like the TJC and enjoy watching it. It would be better if there’s a video show on the website as reminder of its descriptions.”

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Posted 2 years ago

“Great quality and service”

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Posted 2 years ago

“I ordered 3 pairs of earrings, 1 pair pink tourmaline and 1 pair of tanzanite studs, and a pair of tanzanite hoops. They're beautiful, really happy with them.”

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Posted 2 years ago

“Lovely company to deal with, nice products & a very helpful & friendly customer services department.n”

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Posted 2 years ago

“I’ve recently unable to complete my transaction due to a technical problem with my card. I have spoken with my bank to rectify the problem, and was informed that the problem is with TJC. I’m really confused as to why this is happening, as all my other transactions have been fine.”

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Posted 2 years ago

“I asked why pop up adverts showed different amounts to the web site I was told this was because of the live auction and changes to prices So it answered the question but I'm not sure I believe it”

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Posted 2 years ago

“Excellent value, excellent service. The jewellery is of excellent quality and items I bought many years ago still look as good now.”

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Posted 2 years ago

“Good shopping on time”

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Posted 2 years ago

“The products are very good”

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Posted 2 years ago

“This company have a huge assortment of jewellery to suit all tastes. I love everything I ordered and delivery was so fast and efficient I couldn't ask for more.”

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Posted 2 years ago

“Good and polite agents and fast service”

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Posted 2 years ago

“Quick delivery, but returns unless you use internet can be bit costly at post office. As new internet user sometimes different to see product.”

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Posted 2 years ago

“I have ordered a lot from TJC. and never had any complaints plus never had to return anything. it's a go to for birthday or Christmas presents. Thank you x”

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Posted 2 years ago

“A lot smaller than it appeared on tv.person handling it must have had really small hands.”

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Posted 2 years ago

“I would have given you 5 but the fact that you only dispatch your items in plastic bag instead of a box or a nice pouch, stopped me from doing so.”

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Posted 2 years ago

“Quality items and quick delivery. Great customer service”

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Posted 2 years ago

“I am extremely upset as I was not sent a NEW product........ I called straight away to complain and told I would be sent a returns label ...10 days later I called again to request a returns label ...never arrived I then thought I would pay for the return myself and went to the post office...after holding up the queue I was told there was no such address I called again to be told to go to Opatra direct Poor poor poor would not recommend”

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Posted 2 years ago

“Very delighted with my pendant. After some initial difficulties getting the purchase online I succeeded in getting through and paying by instalments. I am pleased to say it arrived very tromptly ande is giving great pleasure”

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Posted 2 years ago

“Candle making kit ordered in November eventually arrived in January ...over 6 weeks for delivery!! 6 piece purple Duvet set ordered on 21st January didn't even come with matching purple sheet. Comforter is poor quality and the design and faded colour is dreadful quality unlike what was presented on TJC. Mark had said when presenting it that it would arrive in a vacuum bag, well mine must have been returned by another customer as it arrived a crinkled clear plastic bag. Not worth the price charged ... which I am still paying for. Shipping numbers being given instead of tracking numbers, and everytime that happens it takes minimum of a month to six weeks to arrive..... which comes via the Netherlands! Don't even get me started on customs or the fact that items on Budget pay are now being charged individually instead of per order like they used to be. This causes extra costs to customers who live outside UK Auctions are selling items, getting paid for them and then the decent items aren't being sent, or arrive broken. I could say lots more, but haven't the time except I am not impressed.”

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Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews