TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my ring within a few days and it’s beautiful”

Helpful Report

Posted 2 years ago

“Some of the items I have ordered recently have not been of the quality I expected from TJC and having an issue with not delivering my first order for weeks and weeks the subsequent customer service has been appalling. All scripted nonsense and asking for further patience. The offer of a voucher as 'an apology' but could not be used on any item in the sale, that had been reduced, in the auctions etc, voucher code didn't work despite emailing multiple times, then told I have to ring an order through, to use the code, when I did it still didn't work. Just appallingly pathetic customer service.”

Helpful Report

Posted 2 years ago

“Hello Everyone. Purchased several pieces last week. One No TAG” Two pieces differ from My Original Chosen Ones, Bracelets coming up so tiny (Child’s) Not Adults Sizes. Three says will Send Email For Posting. No such luck. Never will I purchase At “TJC”. Years have been a Customer very sad.”

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Posted 2 years ago

“I never get one of my items a jewel box. I can't be bothered to call tjc when they have the worst possible customer service. They still owe me money and a few items which disappeared puff in the air.”

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Posted 2 years ago

“My wife loves the products. What sell and are a affordable aswell we both love tjc it's a family thing”

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Posted 2 years ago

“Excellent service, lovely little necklace, only issue I have is that it's slightly overpriced, as it's what I wanted, it's a keeper”

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Posted 2 years ago

“very pleased with the company so far thank you”

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Posted 2 years ago

“Bought some lovely jewellery, great prices and service is fantastic and you also help children too. Well done tjc.”

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Posted 2 years ago

“I have had nothing but problems with Customer Service to resolve problems and yet nothing gets resolved, I want a delivery collection, they have promised to resolve issues I have terminal cancer my number is 07597488423, Amanda. collins1718@gmail.com.”

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Posted 2 years ago

“Love all the goods especially 😍 the jewellery”

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Posted 2 years ago

“All very good value. Thanks TJC”

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Posted 2 years ago

“I have bought a lot of jewellery over the past few months. I love the £1 auctions and have got most of my things from them, including a couple of beautiful silver rings!”

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Posted 2 years ago

“Great shopping, I can't wait for the next time !!”

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Posted 2 years ago

“Found them very helpful when you phone and need help”

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Posted 2 years ago

“Love every thing I have bought I like the fact that you can get it on split pay which makes it easier for me to treat my self but my only criticism is the ring sizes are only up to t and I wish you did more bigger sizes my wedding finger is a t my other fingers are much bigger but posting and ordering on the phone with you staff is always easy and there all lovely”

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Posted 2 years ago

“very pleased with the products that l puchased”

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Posted 2 years ago

“Great value beautiful products”

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Posted 2 years ago

“am so glad i found your web site....i have all my xmas and birthday presents.....thank you”

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Posted 2 years ago

“Very pleased with my item.”

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Posted 2 years ago

“Wonderful presenters..value for money.lovely products. Love watching the channel..feel like I'm watching friends.”

Helpful Report

Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews