TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pre-order system shambolic. Customer care unhelpful bordering rude. Ordinary service fine, no complaints.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for sharing your valuable feedback with us. I sincerely apologise for the inconvenience you've faced, I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Emailed about undelivered item. Customer service person did not understand. Phone call solved problem. I was never informed items were unavailable.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for sharing your valuable feedback with us. I sincerely apologise for the inconvenience you have faced. Please rest assured we will work on your feedback and try to further improve our services. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good quality jewellery at affordable prices, pieces to suit everyone.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very professional from purchase to customer support especially prompt should you need to return and request a refund”

Helpful Report

Posted 3 years ago

Dear Mrs. Mather, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I love buying items from TJC.. The quality is second to none. They always arrive on time. If you have never shopped with TJC. I suggest you give them a try. You won't be disappointed.”

Helpful Report

Posted 3 years ago

Dear Jean, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent choice .Best prices anywhere. Quick delivery.”

Helpful Report

Posted 3 years ago

Dear Mr. Jacobs, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Lovely company, presenters and management. Not just about selling, helping communities far and near goes above and beyond duty. Cannot praise you enough. No other shopping channel for me now, my house is packed with TJC items.. Love to you all from sunny Teignmouth xx”

Helpful Report

Posted 3 years ago

Dear Mrs. Mckay, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Got the same item elsewhere much cheaper!”

Helpful Report

Posted 3 years ago

Dear Mr. Quinn, Thank you for sharing your valuable feedback with us. Be advised we always try to give the items at the best prices however each platform has different offers and promotions compared to the other. Please rest assured we will work on your feedback and try to further improve our services Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Lovely products, I’ve ordered many times in the past”

Helpful Report

Posted 3 years ago

Dear Ms. Mumford, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Bought a few items, very good, value for money.”

Helpful Report

Posted 3 years ago

Good Morning, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Really great products quick delivery”

Helpful Report

Posted 3 years ago

Good Morning Amanda, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“TJC always have Beautiful Jewellery at affordable prices. My items arrived very quickly. I would definitely recommend to friends and relatives. 5 stars always. Big Thank you to all the TJC team.”

Helpful Report

Posted 3 years ago

Dear Mr Clarke, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“excellent service good delivered on time, staff very professional.”

Helpful Report

Posted 3 years ago

Dear Mrs. Gillett, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great quality, amazingly low price and fast delivery! What's not to like?”

Helpful Report

Posted 3 years ago

Dear Ms Mason, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I ordered a jewellery item and when it hadn't arrived within a week, I rang customer services. I was told the item had been delayed and I said that it was a birthday present and the person said that it would be given high priority for delivery...it wasn't. It was actually out of stock which I found out 2 weeks after the order was received. Would I ever have been informed? I appreciate the difficult times were are all going through and the service had previously been excellent.”

Helpful Report

Posted 3 years ago

Dear Ann, Thank you for sharing your valuable feedback with us. We would first like to apologise for the miscommunication provided to you and thank you for bringing this to our notice, an appropriate course of action would be taken for this error, and we highly appreciate your understanding that this pandemic has impacted the quality of work, however, we are continuously putting efforts to offer best customer service experience. Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great company,prompt service, great items , was very pleased with my purchases”

Helpful Report

Posted 3 years ago

Dear June, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Had 3 great Opel rings but the last one was terrible extremely cloudy .”

Helpful Report

Posted 3 years ago

Dear Mr. Green, Thank you for sharing your valuable feedback with us. I sincerely apologise for the inconvenience you've faced, I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I bought the out door drinks cooler. I'm absolutely delighted wirh it. The quality is excellent. I also bought one for my son in law due to arrive shortly. Great feature to add to your outdoor living”

Helpful Report

Posted 3 years ago

Dear Kaye, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Was very disappointed at paying £9.98 p&p was always capped at £5.99 On a positive side was pleased with the product”

Helpful Report

Posted 3 years ago

Dear Miss. Petfield, Thank you for sharing your valuable feedback with us. Kind folks like you make our job a pleasure. Please note that £5.99 capping is back for standard delivery. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Love shopping with Tjc especially Tjc plus and bidding in £1 auctions had some lovely items”

Helpful Report

Posted 3 years ago

Dear Mrs. Knowles, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews