TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,188 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice items I ordered pleased with quality. Easy payments as well.”

Helpful Report

Posted 3 years ago

“Other than one pair of earrings that arrived broken, everything I have bought here has arrived in excellent condition. The pieces of jewelry I have bought have been beautiful- better than the photos in most cases.”

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Posted 3 years ago

“All the jewellery I have purchased from tjc is good quality for the price. However, I do feel the starting prices on tjc are very ott.”

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Posted 3 years ago

“Good value for money, customer service is good.”

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Posted 3 years ago

“Pleasant person on phone.excellent goods”

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Posted 3 years ago

“Great value and good value for money”

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Posted 3 years ago

“Beautiful ring; good fit; nice quality; good price; lots of sparkle and the WoW factor too;”

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Posted 3 years ago

“Staff good i have ordered two items now but 2 hours later you get a email saying 20 percent of and free delivery why can't they do this before my 2nd item will be returned very small and thin does not look like it on tv very disappointing”

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Posted 3 years ago

“I was very pleased by the service I received from TJC.They were very helpful and sorted out my issues quickly.”

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Posted 3 years ago

“Good quality products and good value. Despatch can be delayed, but no problem with delivery.”

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Posted 3 years ago

“Usually very good, but hard to contact someone when there is an issue. It's a shame everything is now delivered in gift bags, the boxes were at least recyclable. Good range of products and a good range of prices. Way too much spam email though”

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Posted 3 years ago

“The staff on the phone are very. Helpfull.”

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Posted 3 years ago

“Shopped with tjc for yrs and bought jewellery and lifestyle good quality customer service ready to put problems right and on hand to help”

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Posted 3 years ago

“The customer services dealt with my query professionally.”

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Posted 3 years ago

“Took longer than expected as I was a first time customer. Chased a lot but eventually came just in time for my birthday. Lovely ring. Had my doubts as buying unseen and it was specifically to replace a lost wedding ring of the same design so could have been very disappointed but it’s just what I wanted. Thank goodness!! Thanks for the help along the way.”

Helpful Report

Posted 3 years ago

“Shopped with TJC ever since it arrived buying jewelry for family and friends. Some jewellery was and still is affordable [inexpensive] and they did strive to obtain rare super deluxe gems [assuming you could afford them]. They did and still show jewellery using sterling silver, plus 9, 14, 18 ct gold and platinum of the highest quality while also coating metals with platinum because of people being allergic to a range of the metals. Then, before other tv channels had to follow suit [diversify] they began selling homeware, cosmetics, perfume, household items, etc; presumably because of supply and demand issues involving gems. I've purchased a range of such items both for personal use and also again for family and friends. Yes, you have to return items without removing any label but they do honor that the items were not suitable or faulty. I did have one incident with the quality of a jewellery item but they did agree and refund me. A pity though that there is so much time now given to selling cosmetics etc; but assume that the TV Channel has to survive somehow. My recent purchase arrived well packed and is as described. .”

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Posted 3 years ago

“I enjoy watching the presenters on the channel .They are always so cheerful and bring smile to the day .”

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Posted 3 years ago

“Good service & merchandise. Too many post emails.”

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Posted 3 years ago

“Nothing really to say if anyone uses this site they will see how cheap items are at a very good quality thanks”

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Posted 3 years ago

“Delicious a lot longer than expected especially after paying for express delivery”

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Posted 3 years ago

TJC is rated 4.2 based on 3,188 reviews