TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellant good service thanks”

Helpful Report

Posted 2 years ago

“Bought an eternity ring,excellent quality , exactly as described, bought as a gift , requested a gift pack but the request disappeared when I came to pay for it. luckily my wife was overjoyed when she opened the box.”

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Posted 2 years ago

“Brilliant Company who I've used for years. All items are great. I've picked up some unusual items over the years. Always happy to help....”

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Posted 2 years ago

“Found tjc from start to finish of my process a 5 star experience.”

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Posted 2 years ago

“Bought 3 rings, engagement and two wedding rings, quality of diamonds and craftsmanship is outstanding, at a very reasonable price. Even arranged for resizing of one ring before delivery. Couldn't be happier. Would definately buy from them again.”

Helpful Report

Posted 2 years ago

“Usually answer queries within 48 hrs, but on one occasion it took 2wks and didn’t actually address the query I raised. Delivery is usually with a few days, but my recent order took 11 days. Also although I ordered a Rhapsody ring it came in an Iliana box. When I queried this I was informed the Rhapsody box, was out of stock and they promised to send one on to me once they were back in stock. It would have been better if they had put a note in the parcel to explain this, especially as I had placed an high value order”

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Posted 2 years ago

“Quality items”

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Posted 2 years ago

“Easy to order and easy to make returns”

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Posted 2 years ago

“He was thorough in what was explaining and finding out his he could help,”

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Posted 2 years ago

“Always helpful at customer services. Presenters are brilliant to watch.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Find them very friendly and polite”

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Posted 2 years ago

“These earrings are absolutely beautiful. They catch the light and look very pretty in the ears. I have never had a pair of earrings like them before the backs of the earrings you need to screw them on which I did find a little fiddly to start with, but I did buy these to be worn every day and once the butterfly back is in place they stay in place. I put the earrings on as soon as they arrived and I have not taken them off . You cannot even tell they are there because they are so comfortable. I would highly recommend these earrings .”

Helpful Report

Posted 2 years ago

“Never have any problems ordering off tjc if I phone the operators are always nice and polite always helpful nothing is too much trouble there web site is easy to order from aswell”

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Posted 2 years ago

“Very good products and very good prices”

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Posted 2 years ago

“Excellent quality items”

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Posted 2 years ago

“Always buy presents in the auctions, you get real bargains but sometimes you don’t know if you’ll get them as they put ‘out of stock’ items up for auction. Very strange but it’s happened twice this November.”

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Posted 2 years ago

“Waiting for refund item received 12 November still waiting will put me off buying”

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Posted 2 years ago

“Great choice easy ordering prices really good”

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Posted 2 years ago

“The best of the best. The prices are A+. Thank you.”

Helpful Report

Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews