TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

Write Your review

Tell us how TJC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What I’m not happy about is that once you place your order, if you change your mind about something, ie which size you want or decide to have a different ring size, for e.g. you can’t do it as the order has already been placed. This happened to me twice recently. I decided to change a ring size from an ‘N’ to an ‘O’. Also I bought an item of clothing and decided to change from Navy blue to black. I couldn’t do it unless I rang your Customer Services the next morning. By then, one of the orders had already gone through. We all change our minds about something & it should be easy to do this whilst you are still talking to the Salesperson?”

Helpful Report

Posted 2 years ago

“Very easy and quick to get your order in. Recommend to everyone”

Helpful Report

Posted 2 years ago

“TJC are always helpful and very patience so thank you”

Helpful Report

Posted 2 years ago

“TJC is a very good channel that sells good,quality jewellery etc”

Helpful Report

Posted 2 years ago

“Great service helpful team excellent quality thank-you 😊 👍”

Helpful Report

Posted 2 years ago

“Presenter Mark suggested watching a clip on you tube,whether he thought it was funny or not he should NOT have suggested watching it the content was not acceptable,as i said whether it was a joke or not he should have kept it to himself,i think he should be sacked.”

Helpful Report

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

“My necklace arrived when scheduled and it is exactly as expected. It’s really lovely and I would definitely recommend a purchase”

Helpful Report

Posted 2 years ago

“Orders came quickly, delighted with two purchases but one is not suitable.”

Helpful Report

Posted 2 years ago

“Customer service is fine it is the packing and dispatching that often lets the company down”

Helpful Report

Posted 2 years ago

“The delivery packaging should be more professional and respectable, especially when spending hundreds of pounds on expensive items.”

Helpful Report

Posted 2 years ago

“Great service jewellery arrived on time stated”

Helpful Report

Posted 2 years ago

“My order arrived this time without delay or hassle as per always when Royal Mail is used & no 'dire-abolical' Hermes in sight when your orders continually go missing & takes weeks to sort out. My necklace was lovely & good price too. Thank you this time TJC for good quality & prompt service.”

Helpful Report

Posted 2 years ago

“Very good generally, I have had some expensive items go missing in the postal service, and found TJC slow to refund. You also seem very slow to send out deliveries at the moment also…… Change your packaging of expensive item as the thieves know what to look for!!”

Helpful Report

Posted 2 years ago

“First class”

Helpful Report

Posted 2 years ago

“Our first time using this Channel, and my wife received the piece of beautiful jewelery well packaged and on time. Thank you.”

Helpful Report

Posted 2 years ago

“Staff very helpful”

Helpful Report

Posted 2 years ago

“Always had lovely things. Can't purchase, no international shipping. UK can't ship jewellery to Australia.😔”

Helpful Report

Posted 2 years ago

“It's amazing what you can buy from TJC for under #10 & as I have purchased some fantastic items of very high quality”

Helpful Report

Posted 2 years ago

“you sold the air filter so now where do you buy spare filters the filters you are selling online are no good for that model you sold”

Helpful Report

Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews