Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

“Great necklace! Arrived quicker than expected. Thank you!”

Helpful Report

Posted 2 years ago

“Good value for money. Style was as shown and described.”

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Posted 2 years ago

“You messed my order up. Did not put my full address when you posted it so it got lost in the mail. And customers services was shocking when trying to sort out this problem a lot of try again later comments from your team . I will nether buy from you again”

Helpful Report

Posted 2 years ago

Good evening, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. This is to inform you that, we tried to connect with you on call. However, due to some reason, we failed to do so. Request you to please give us a call back on 0800-260-6666 (option: 3) or Reply on the same with a good time to connect with you so that we can arrange a call-back. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Ive bought many chains and pendants for my self and fir gifts and the majority of chains have snapped after few wears incl with diamond pendants which have been lost because of this. Ive had the 9ct gold hoops which have snapped in half as they were flimsy and took all my broken gold and sold it. I bought soo many items and because i had them in the bothom droor so was over a year id had them before i wore most pieces they would not replace. Hence id rather pay extra for quality in the shops”

Helpful Report

Posted 2 years ago

Good evening, Mrs. James, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. Based on our telephone conversation, I request you to please give us a call back on 0800-260-6666 (option: 3) or Reply on the same with a good time to connect with you so that we can arrange a call-back. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Very good service”

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Posted 2 years ago

“excerlent prices and and good value”

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Posted 2 years ago

“After buying from you for nearly ten years I find that you won’t accept my postal address on Auction items which I have not had any explanation why.”

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Posted 2 years ago

Good evening, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. Based on our telephone conversation, as you don't have the information handy about the item so I request you to please give us a call back on 0800-260-6666 (option: 3) so that we can help you to place the order. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“19th July 22. I placed an order online after seeing a TJC television presentation and I paid for the extra 2 day business postage. As I had not heard anything from yourselves on the 22nd July 22., I did a live chat only to be told that the item is due in on 31st July 22. You should have put a note on your show to inform your Customers of this delay, or you could have put it online when checking out. Just thought you should know.”

Helpful Report

Posted 2 years ago

Good evening, Mrs. Holloway, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. Based on our telephone conversation, we are just waiting for the stock since, according to my check with the team, it will arrive at our location soon. Once it does, it will be shipped to you. Your patience and understanding are highly appreciated and please feel free to contact us if you have any further questions or concerns. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“I buy all my jewellery from tjc thay can't be beaten on price love everthing thanks tjc sharon”

Helpful Report

Posted 2 years ago

Good evening, Miss. Scorer, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Good service and very pleased with the gold bracelet”

Helpful Report

Posted 2 years ago

Good evening, Ms. Jackson, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Customer services very helpful with regard to a query on a beauty tool recently purchased from TJC.”

Helpful Report

Posted 2 years ago

Good evening, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Great service just enjoy the program and love all the items I have bought thank you”

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Posted 2 years ago

Good evening, Mrs. Hounslow, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Fantastic customer service experience. Short waiting time on phone before getting through. Quick dispatch, great product. Will buy from TJC again”

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Posted 2 years ago

Good evening, Mrs. Banjoko, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Nice goods at good prices. Only problem I find is the Web site can be very slow and irritating at times. Otherwise all is good”

Helpful Report

Posted 2 years ago

Good afternoon, Mrs. Tolson,    Thank you for the review and for taking the time to share your feedback with us.   I am sharing your feedback with the team, and we will make sure to get the necessary changes in the process to make your experience with us more enjoyable. We look forward to you shopping with TJC again.    Kind regards,    Rajeev Sharma   Customer Service Agent  www.tjc.co.uk

Posted 2 years ago

“Excelent service from TJC. Any discrepancies are dealt with in a very professional way.”

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Posted 2 years ago

Good evening, Mrs, Dauncey, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“I am very pleased with my package”

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Posted 2 years ago

Good evening, Mrs, Barwood, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“The online purchase procedure is straightforward, dispatch and time to delivery is good. Returning items appears straightforward although I have not had to do this. The two pieces of moissanite jewelry recently purchased are attractive and has a quality appearance. It's too short a timespan since purchase to say how well the stone settings or the plated finish will wear, but to date there are no issues. A physical (rather than an electronic) copy of the jewelry certificate sent with the items would be preferable, but this is my only negative comment. Overall I'm very happy with the service and the quality of the jewelry I received from TJC, and based on recent purchases, I recommend TJC, the items have not disappointed, and the pricing is very reasonable.”

Helpful Report

Posted 2 years ago

Good evening, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Super affordable price amazing quality and beautiful packaging. I love shopping on here”

Helpful Report

Posted 2 years ago

Good evening, Mrs, Palmer, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“good value goods but presenters take to long to arrive at fina price”

Helpful Report

Posted 2 years ago

Good evening, Mr, Smith, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Great customer service. I ordered a beautiful Diamond ring, but was disappointed by how dull the diamonds looked, so I returned it. TJC refunded me very quickly. I posted it on the Saturday and received my refund on the Wednesday ☺️”

Helpful Report

Posted 2 years ago

Good evening, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

TJC Reviews