tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,093 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“I only picked up fly fishing a year ago and Tom’s is my go-to online store for everything, fly fishing. Great service, great range of products, everything you need to get on the water in the one spot! Friendly and very helpful staff.”

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“Excellent hoody. Perfect for winter in the alps.”

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“It’s so good when you have a local business you can pour your hard earned dough into when you inevitably have to buy more outdoor ‘gear’. The team at Tom’s give great practical advice, their product range surpasses many of the bigger operators and they get out and use their own products so you know they know what they’re talking about.”

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“At first I was hesitant as I had not heard of this company but buying discounted Patagonia gear from Tom’s Outdoors has not becone an online shopping regret. The items are true to the description and refund/exchange process was so easy when I needed to swap an item. I would definitely buy from here again!”

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“Quickly becoming my one stop shop for thing outdoors. Great prices, awsome service and quick shipping. Cannot beat it.”

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“The guys at Toms Outdoors have once again done a fantastic job at helping us select the right gear for our backcountry trips. Thanks again guys.”

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“Chris took the time to discuss various sleeping mat options and, when I ordered online, it was delivered to Sydney in under 24 hours.”

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“Being an older one generationa”

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“Out of all the great things I could say about the guys at Toms Outdoors, there are two things that stick out the most. First one would be their high level of customer care and getting to know their customers. The quality of products is top notch, Chris goes to extreme ends to make sure that the products are of the best quality. And even though I live interstate it’s just like dealing with a local shop. Thanks guys for all the hard work you put and just make sure you never close the doors.”

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“Absolutely fabulous !! Super fast service and express mail was increadible . My new go to outdoor supplier .”

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“I have just made my first online order from Tom’s Outdoors. I was after a pair of Fjallraven trousers, and found exactly what I was looking for, in the size I wanted, on their website. Ordering was simple, payment was by Afterpay, and goods arrived within a couple of days. Faultless service, in my view.”

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“I wish that there were more business out there the same as toms outdoors, my five star review is a good indercation of what you can expect when making a purchase, thank you toms outdoors.”

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“Prompt delivery for an echo ion reel I ordered. Despatched same day. Delivered the next.”

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“Great price, Snow Peak Quality, fast shipping, excellent communication. Thank you.”

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“The guys at Tom’ s are great to deal with. Any questions are answered by email quickly and dealing with them over the phone is just a pleasure. They’ll answer your questions with patience and give you great advice without doing the hard sell. They seem like a crew that worry about customer satisfaction and selling you good quality products. I love dealing with Tom’s and would highly recommend them for any future purchases. A big thumb’s up from me. Justin”

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“I will once I have tried the mattress but the service was great so far”

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“Excellent customer service. I got everything what I was looking for. Great value for Tumut! Thank you”

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“Very fast shipping and good services. Will definitely buy again when the karurendo axe is back in stock :)”

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“Thanks to Tom’s for handling my order with aplomb and getting the goods to me so swiftly! Highly recommended.”

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“I have been dealing with Tom’s for a couple of years now and have rarely received better service from an outdoors specialist. Most of my purchases have traditionally been based on personal visits when passing through Tumut. In the most recent case, however, it was a mail order transaction as I live in Brisbane and wouldn’t be back in the region until later this year. I found the item that I was looking for on the website - ordered it - and a couple of days later it was in my hand. Postage was prompt and hassle free and the tracking service was excellent. Can’t sieak highly enough of the business and the operators. Cheers.”

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tomsoutdoors.com.au is rated 5.0 based on 1,093 reviews