tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,093 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“Fantastic service prices and really fast delivery of quality products well done :+1:”

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“I have been searching for good value and high quality products and Tom's Outdoors seems to always top the list.”

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“I purchased a strike indicator kit from Tom's Outdoors. Great price, postage included, and was sent immediately. Received in 2 days. Really pleased with the product and the service. I'll definitely shop here again. Thanks guys. Richard.”

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“Dropped in to store on way across mountains, and purchased 450 mL doublewalled titanium mug with lid. Sitting in front of me now filled with hot lapsang souchong tea, made 1.5 hours ago. Mug works extremely well. More importantly the time spent with me for such a small value purchase showed that all here know their stuff, and spend their non working hours doing the same thing we do, thinking of where and what they would rather be doing. Somewhere on site they mentioned that their stock was curated, and it shows.”

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“Most of my email communication was done on Australia Day and almost fell off my chair when I got a reply from a web site enquiry almost straight away. Great to deal with and felt like I was in store while asking questions about the “fjallraven Barents pro trousers” and what arrived was a perfect fit and of fantastic quality. I placed the order next working day and had the delivery next morning in Sydney. Prices are very competitive and if the in store experience is half as good as it was online you’d be hard pressed to find to better place to shop. 11 Thumbs up!! Thanks Chris..”

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“Love these jackets! As always, Patagonia doesn't disappoint. Fantastic service from Tom's Outdoors, with very quick responses to my emails and also very quick postage (quick postage is sometimes a luxury in Perth). Would definitely use them again”

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“Great product. But more happy with the service from Toms Outdoors. Had my order shipped ASAP so i could get it in time for the weekend.”

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“This jacket just performs so well in all conditions. It keeps you warm in harsh wind and can remain on whilst hiking, when the rest of the group needs to take off layers. It is just so versatile and I love it!”

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“so happy with my down Patagonia women's jacket! real gem on my visit to Patagonia! friendly and personal service and loved the cute Christmas wishes with my order xx”

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“This hat is great - I'm surprised at how nice and cool it is even though it's polyester. Gives good coverage for face and back of neck, is very light and packs away pretty well without warping. As always, Tom's Outdoors has the best gear, lovely service and great prices and shipping. Thanks again!”

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“Having obtained my tee at a clearance price i was ecstatic, then i received my order posted in record time to Qld all during the xmas/new year time slot too. very happy with shirt & customer service. Great job team.”

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“I have found Tom's Outdoors very easy and efficient to deal with. I have asked plenty of questions and nothing was a problem to them.”

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“Very prompt service and had what I required in stock.”

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“Wonderful friendly, knowledgeable and efficient service. The best range of brands for outdoor adventures. Thank you!”

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“Chris was excellent in helping me with what I wanted and got the product out the door immediately.”

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“Awesome products and great service. Highly recommend”

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“Product was exactly as ordered and despite being Christmas the product was delivered promptly with a personalized handwritten note. Impressive supplier all round. Highly recommended.”

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“I recently purchased a Hultafors hunting axe from Tom’s outdoors and couldn’t be happier with the product or service. Chris provided great advice on the range of axes and my husband absolutely loved his gift. It arrived in darwin within 4 days of purchase thanks to the same day dispatch. Thanks again for some great service”

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“Quality gear. Chris's advice and knowledge of product much appreciated. Love their work.”

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“The most practical bag I’ve had, super comfy, plenty of room. Makes re-tying flies painless. Awesome product and awesome customer service.”

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tomsoutdoors.com.au is rated 5.0 based on 1,093 reviews