TOMTOP Reviews

Name: TOMTOP
Rating: 1.04

1.0 Rating 468 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.0

Based on 468 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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TOMTOP 1 star review on 17th October 2024

Anonymous

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT BUY FROM THIS SCAMMERS! OFFER FREE SHIPPING AND AFTER YOU PLACED THE ORDER THEY SEND ME AN EMAIL ASKING FOR SHIPPING CHARGES!! WROTE 15 TIMES TO CUSTOMER SERVICE AND RECEIVED 15 IDENTICAL ANSWERS ABOUT SENDING MORE MONEY. THEY DON'T EVEN READ EMIALS! REALLY BAD EXPERIENCE WITH THEM.”

Helpful Report

Posted 3 years ago

“i urge customers to be extremely cautious of their website and exercise extreme caution,ALSO I RECOMMEND CUSTOMERS NOT TO PROVIDE THEM WITH THEIR CREDIT OR DEBIT CARD DETAILS since their products do not match with what they are actually selling”

Helpful Report

Posted 3 years ago

“they are not selling what has been advertised on their website,the customer will be receiving something different please beware”

Helpful Report

Posted 3 years ago

“please beware,they sell counterfeits and fakes,their guarantee period is only 3 days,and not standard of 2 years international warranty”

Helpful Report

Posted 3 years ago

“don't do it not recommended at all”

Helpful Report

Posted 3 years ago

“I shouldn't have bought from the site. I have on the site cancelled then underneath canceled but I got charged. I can't a return address from them and it's was 150.i couldn't afford that”

Helpful Report

Posted 3 years ago

“DO NOT DEAL WITH THEM,NOT RECOMMENDED AT ALL,TO BE AVOIDED AT ALL COSTS”

Helpful Report

Posted 3 years ago

“bait and switch tactics,the item that the customer has ordered IS NOT WHAT THEY HAVE IN STOCK and is changed for something else from their scrap yard,PLEASE BEWARE”

Helpful Report

Posted 3 years ago

“not worth the risk,products are not as described”

Helpful Report

Posted 3 years ago

“not recommendable please beware”

Helpful Report

Posted 3 years ago

“i do not recommend their website, their website is to be avoided at all costs,buyers have been warned before hand”

Helpful Report

Posted 3 years ago

“a website to be avoided at all costs, products advertised are not as described”

Helpful Report

Posted 3 years ago

“items will not be original,counterfeits or fakes please beware,different item will be supplied,not the item in the picture please beware and please be very careful TO BE AVOIDED AT ALL COSTS NOT RECOMMENDED AT ALL”

Helpful Report

Posted 3 years ago

“false advertisement not recommendable”

Helpful Report

Posted 3 years ago

“run away as fast as you can from their website TO BE AVOIDED AT ALL COSTA,NOT RECOMMENDED AT ALL”

Helpful Report

Posted 3 years ago

“I bought an item and a week later they send me an email asking for more money for shipping. After a long email exchange they’re now threatening to cancel the order if I don’t pay more money. What a scam!”

Helpful Report

Posted 3 years ago

“horrible TO BE AVOIDED AT ALL COSTS NOT RECOMMENDED AT ALL”

Helpful Report

Posted 3 years ago

“ads on their website are misleading,the pictures do not correspond to the items that they are selling(known as false advertisement)PLEASE BEWARE,TO BE AVOIDED AT ALL COSTS,NOT RECOMMENDED AT ALL”

Helpful Report

Posted 3 years ago

“NOT RECOMMENDED AT ALL”

Helpful Report

Posted 3 years ago

“they are rip offs they will not send what has been advertised on their website,they will send something different to the customer PLEASE BEWARE NOT RECOMMENDED AT ALL TO BE AVOIDED AT ALL COSTS”

Helpful Report

Posted 3 years ago

TOMTOP is rated 1.0 based on 468 reviews