TOMTOP Reviews

1.1 Rating 483 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.1

Based on 483 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is TOMTOP returns process?

Helpful Report

(1 week ago)

Greater than 100% of reviewers feedback is TOMTOP returns process could be better.

Helpful Report

(1 week ago)

0.00%

Industry Average

“ There is no honesty and transparency with the consumer,they are promising things which they are not willing to keep(returns refunds and replacements)are seriously a huge risk because nothing ever exists(the products advertised on their website do not even exist in their stock and will never ever be ordered in) ”

- Anonymous

“ consumers have no rights whatsoever when it comes to returns and refunds ”

- Anonymous

“ no returns and no refunds without any exceptions,also postal service delivery takes ages to arrive please beware ”

- Anonymous

TOMTOP Reviews

Returns - Difficult