TONI&GUY Reviews

Name: TONI&GUY
Address: Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,, Langley
Rating: 4.48

4.5 Rating 1,904 Reviews

87 %

of reviewers recommend TONI&GUY

4.5

Based on 1,904 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and I enjoy having my hair cut and styled at Toni & Guy Knutsford”

Helpful Report

Posted 3 years ago

“I haven't received my products even though delivery was quoted as 2-4 working days and I ordered it over 8 days ago. I am being asked to review a heat protection spray and not the Curling wand that I actually ordered and when attempting to contact customer service, the only way I received a response was to call through to the client line and ask for the info to be passed on the the warehouse since they weren't answering any of the multiple calls I attempted. The response itself was just to confirm it had been dispatched but they have yet to send me any tracking information at all and quoted the bank holiday as the reason for delay - The bank holiday in question ended on the day I placed the order. Safe to say once/if I eventually receive my order I will not be purchasing from toni and guy store again but rather from the salon I attend for my hair appointments. Very disappointed.”

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Posted 3 years ago

“Highly recommend this product, keeps hair in very good condition”

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Posted 3 years ago

“Bought as a gift. Box presentation beautiful, great price also 😊”

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Posted 3 years ago

“Good efficient service.”

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Posted 3 years ago

“Happy with the product and packaging thanks so much”

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Posted 3 years ago

“I have never purchased this Item. I am still waiting on my order for 1 week now! 2 emails sent to customer care- no replay! Its such a terrible service, that I can’t even describe. I just wanna know where is my order ???”

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Posted 3 years ago

“Excellent service. Lovely products well wrapped and received quickly.”

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Posted 3 years ago

“I have found everyone at my Cambridge salon so nice and very helpful. Throughout Covid has been exceptional! I am looking forward to seeing you on Monday 10 th May! Thank you snd stay safe”

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Posted 3 years ago

“I ordered over a week ago and have had no confirmation or even received the voucher! I have emailed asking what is going on and I have not had a reply.”

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Posted 3 years ago

“I love thsi product - so pleased you werer able to supply it & at a competative price as well . It arrived very quickly as well - thank you.”

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Posted 3 years ago

“Service was awesome and delivery thank you”

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Posted 3 years ago

“The products were wonderful as always. Just wish I could have bought them in the salon at the same price as online. Miss the personal shopping experience. Kindest regards Judith”

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Posted 3 years ago

“Really professional and always worth the hair cut deffo keep coming back”

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Posted 3 years ago

“Prompt delivery n arrived intact. Cheaper than other companies.”

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Posted 3 years ago

“I bought GBP120 of gift cards over a week ago and *nothing* has arrived. Very poor show.”

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Posted 3 years ago

“Fantastic products . Excellent price and fast delivery.”

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Posted 3 years ago

“Great service as alway... arrived quickly and well wrapped.”

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Posted 3 years ago

“Fast delivery, well packaged and brilliant price :)”

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Posted 3 years ago

“Great quality comb . Excellent for tricky, hard to reach areas. Nice bend in the comb for ease of use. Many thanks”

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Posted 3 years ago

TONI&GUY is rated 4.5 based on 1,904 reviews