“Im always skeptical to order from an online store that Ive never dealt with before. TDF offered a VERY competitive price on the piece of furniture that I wanted so I went for it and hoped for the best. COVID-19 has furniture production and shipping times well behind schedule but even with that going on I received my order way sooner than was expected. I will definitely order from TDF again! Thanks guys!”
“After I placed my order, and one item was shipped they decided to let me know that the two other items were out of stock and it wouldn’t be shipped for weeks. I thought that was terrible customer service, and I’ll never purchase anything from this company again. They offered a refund, but I’d have to wait a week to get my money back to buy an item elsewhere.”
Thank you for the feedback about your experience. This information is very important as we look for ways to improve our service. We are very sorry for the delay with part of your order, we know this can be frustrating and we apologize for any inconvenience this may have caused. It looks like everything has been delivered and we hope you are enjoying your new furniture.
“night stand is great! only a small item to assemble on it. Went on fairly easy, but i do hate allen wrench screws. Looks great! I will be ordering another!”
“I found these counter stools on another website and really loved them, but they cost much more than I was willing to pay. After a bit of internet searching, I found them here on Top Drawer at less than half of the competition's price! But the good news doesn't stop there. I ordered them on a Sunday, and they were in my house by Wednesday. I am so impressed with this company, I cannot wait to give them more of my business.”