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Total Safes Reviews

4.8 Rating 228 Reviews
96 %
of reviewers recommend Total Safes
Read Total Safes Reviews
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Phone:

0161 819 6888

Email:

info@totalsafes.co.uk

Location:

25 Addington Street
Manchester
M4 5EU

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Anonymous
Anonymous  // 01/01/2019
excellent customer service.
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Posted 8 years ago
Safe was delivered and fitted at scheduled time. The two safe fitters were polite and helpful and gave appropriate advice.
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Posted 8 years ago
I tried to warn you in advance about the joists underneath the safe - you told me not to worry, that your men will find the way of fixing the safe down. Well, they did not!! They were otherwise nice chaps, but they did not have the screw required. In the end I had to purchase a drill bit and 12 mm 28cm long screw altogether for about £30 to do your job! Any refund? Invoices available upon request. The safe itself is sturdy as advertised, however the electronic lock on the door is wobbly and certainly does not inspire confidence or a solid value at £ 2100!!! Could I have it looked at?
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Posted 8 years ago
Swift, hassle free and polite staff
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Posted 8 years ago
I had to contact customer services with a couple of queries before purchasing a postal dropbox. The queries were answered very quickly. The product I ordered was out of stock but was delivered quicker than originally estimated so thank you very much for the great service!
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Posted 8 years ago
Fantastic customer service, thank you to Tracy. Very good product.
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Posted 8 years ago
The delivery guys were great - very professional and friendly
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Posted 8 years ago
Very efficient response regarding a colour query and the speedy delivery! Thank you!
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Posted 8 years ago
All round excellent. Tracy was very helpful. Thanks Mike
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Posted 8 years ago
The price for the safe was very competitive but they were a little slow in letting me have an installation date but once I chased them twice it was booked in. Cameron, the guy who installed the safe was very professional and wouldn't hesitate to recommend him.
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Posted 8 years ago
Well designed web pages. Informative. Order process is straightforward. Telephone enquiry staff were very helpful and responded promptly. The order time was short and the delivery on time and installed easily. Minor issues with the locking system were resolved within days of delivery.
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Posted 8 years ago
I found the advice given was very helpful and informative. It enabled me to consider the pros and cons of the different types of safes available and to review suitable places in which to house the safe. All in all I found exercise very useful.
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Posted 8 years ago
Apart from having to remind the delivery guys after they had left the building that they had to install the safe the overall experience was good. Lucky we noticed that they handn't fitted the safe before they had left site, we caught them in the car park!
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Posted 8 years ago
Friendly and courteous delivery staff. They did not have the right equipment to get the safe inside the building but with assistance from the Caretakers, the right solution was found. Looks like a quality product !
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Posted 8 years ago
Efficient , friendly, polite , would highly recommend . Really pleased .
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Posted 8 years ago
Faultless quality of service that most companies can only aspire to.
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Posted 8 years ago
Very efficient & friendly service from start to finish. Would definitely recommend.
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Posted 8 years ago
Great service. Arrived as promised and good value product.
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Posted 8 years ago
Delivered and installed without any fuss even though access was rather limited and needed a good bit of manoeuvring.
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Posted 8 years ago
Excellent service and product, very happy
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Posted 8 years ago
Total Safes is rated 4.8 based on 228 reviews